The location is perfect. The rooms are quite large. The service is very friendly. The front desk people were always helpful. The valet parking is convenient (though the car retrieval was sometimes a bit slow). The rooms are somewhat outdated. It is a historic place and I would not want to see the sort of updating that would detract from the hotel's historic character, but it could use some capital investment, including updated furniture and better carpet The cable TV service broke and I gather it was not the first time this has happened. To compensate, they gave us a gift certificate for the restaurant, but the terms were very restrictive (that night only, does not include drinks, etc.). Seems to me they should do whatever is necessary to get the TV working reliably, and if you are going to give guests a gift certificate to compensate for inconvenience, it should not be so restrictive. The hotel gives free breakfast at its cafe, but the breakfast was not very good. I would recommend skipping it and eating at one of AVL's great breakfast restaurants. The nightly chocolates were fun. The room has a mini fridge and coffee which were convenient. This hotel is not perfect, but the great location, excellent front desk staff, and big rooms would be enough for me to stay there again. If you do choose this hotel, look around as there may be better rates on some other websites than on the hotel's own website.
- Official Description (provided by the hotel):
- From its earliest days as a high-end department store, our location has been the center of Asheville’s social and cultural scene. Haywood Park puts you right in the heart of the Asheville experience — fabulous food, art, theater, live music, nightlife — all within footsteps. And when you’re finished with the dining, dancing, shopping and cheering, you’ll be pampered in rooms that are larger and more luxurious than any other in the area. If you want to truly immerse yourself in the hospitality, excitement and surprise that Asheville is famous for, there’s only one place to stay. Haywood Park Hotel. The Heart of Town.•33 luxuriously appointed, oversized suites ranging in size from 475 to 1,200 sq ft •A Historic Hotels of America property •Complimentary wireless Internet • Valet Parking (surcharge applies) •Bell service •Concierge services •Champagne at check-in •Nightly turndown service with handmade chocolates from The Chocolate Fetish® •Small gift upon departure •43″ HDTVs in each guestroom & 27″ flat panel TVs in each bathroom •Amenity closet in each suite with a wet bar, mini-refrigerator and Keurig® coffee maker •Fitness center •Business center •100% smoke-free ... more less
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- Also Known As:
- Haywood Park Asheville
- Hotel Haywood Park