We were on a last minute ski weekend trip between Monarch and Crested Butte and were able to get two rooms the Saturday night we stayed. I've stayed here before the new owners purchased the place last year and the new owners have done an incredible job remodeling the rooms we stayed in. It felt like staying in a multi-star hotel but with the convenience of parking right outside the door which is very convenient with ski gear. Temperatures were below zero outside but the room was pre-warmed to above 70 when we walked in. Ten minutes after unpacking we received a phone call from the front desk asking if everything was OK or if we needed anything. The continental breakfast we had was above any of the chain hotels I've stayed at and the manager talked to each guest in the breakfast room.

I'll definitely be staying there again for trips to Crested Butte in the summer and winter.

The manager also said they were remodeling and planning on opening the restaurant.

I stayed at this hotel for one of the stops on my road trip home for the holidays. I booked it because the reviews and photos looked great. To make a long story short my expectations were met and exceeded. The reviews and photos were spot on and it had the extra bonus of being secluded from all those awful big name big box hotels, you know the ones I mean. The staff was so welcoming and responsive, I felt my business was appreciated. The room was clean and looked recently decorated. The bed linens were crisp and clean, and the bed was very fluffy just like the fresh towels. My bathroom had this adorable little rubber duckie in it, a small touch that I won't soon forget. After my great nights rest I went and checked out the breakfast, which was a full breakfast made to order. They said that was because of the slow season, but I didn't care because it was made fresh for me, added bonus! After I finished breakfast I packed up and checked out, again the staff was outstanding. Upon leaving I discovered another great thing about this place is, it is on the way to Crested Butte. This was a perfect excuse for me to get some snowboarding in. This place would be a perfect to stay at for a skiing or snowboarding trip in Crested Butte. I will definitely be back here for my annual road trip.

We made this reservation because we were on our way to Telluride, and thought we would stop half way. The comments and pictures looked great. We arrived and were given the key to a room (all the rooms and windows open to the outside--very unprivate and insecure), and when we drove to it (in cold weather, it is really better to have inside rooms and elevators!) we found it in a total uproar, beds unmade, refridg in the middle of the room, etc. So, we carried our suitcases down the outside stairs and put them back into the car (below 0 weather) and drove back to the office. They said that the maintenance man must have turned on the heat in the wrong unit, or the housekeeping made up the wrong unit. They then gave us the key to the room next to it. Rewind, and we went to that room, all the while freezing outside in the cold weather. This room was made up, but smelled terribly musty, and had an empty plastic bottle sticking out from under the bed. The beds had unusually heavy blankets on, which felt like an x-ray shield while trying to sleep. It was hard to turn over, and we weren't comfortable with the intense smell. Also, we were much too hot. The heat would not turn down or off to a comfortable temperature, so we were forced to try to sleep on top of the blankets. The bathroom showed dirty grout between the tiles, the unmovable shower nozzle faced almost straight out at an inconvenient 90 degree angle, and the cover for the screws on the metal hand hold was off and dangling. The next morning we went to get the "free buffet breakfast" only to find a very pleasant woman there telling us that we had to order. We asked for eggs and muffins and a bagel, and were given about two forkfuls of scrambled eggs, and a badly burned bagel. She asked if we wanted her to make some more eggs, and we said, yes, please, and she asked if I wanted another bagel instead of the charred one. I told her not to bother. We told her about the blankets and she told us it got quite cold there. I said we were from CO, and had stayed at all the ski resorts where it, too, was very cold. But they had warm but light quilts which were not uncomfortable. We told her it had been too hot, and she again said it was cold there, and that and the bad smell were probably a result of the maintenance man turning on the heat--that it always smells at first. It appeared we were the only guests that night, maybe one other car, and they were not at all ready for guests. Furthermore, they are not actually in Gunnison, but a ways before the city limits. Just after the city limits we saw what appeared to be a nice Holiday Inn Express, which would have been a better choice. This room cost $122 with tax, and it was definitely not worth it. She agreed to take $10 off for our inconvenience, but I would have much rather had a good night's sleep. I would absolutely not recommend this place until they get their act together.