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“Can't believe it's this bad”
Review of Econo Lodge

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Econo Lodge
Ranked #9 of 12 Hotels in Gunnison
Certificate of Excellence
Reviewed June 29, 2014

We made a reservation to stay in this hotel with a very nice representative, Hannah. When we arrived to check in, the woman at the desk (not Hannah) 1. tried to charge us a much more expensive rate; 2. charged us more for the dogs than is advertised; 3. told us she could not verify our reservation; 4. told us Hannah put in the wrong information (after she had originally said she couldn't find it in her system) and 5. told us even if we went somewhere else she would still charge our credit card this new, arbitrary rate. When we furnished her with an internet confirmation, she backtracked a little bit but we had to stand at the desk arguing with her for about 30 minutes. We were wondering why there were so many people standing around in the lobby and turns out they had similar problems. Additionally, the room air conditioner only worked when we bumped into it,and the furniture was coming apart (we took a picture).
No excuse for this kind of service.

Room Tip: Make sure you take your confirmation IN WRITING when you go!
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  • Stayed: June 2014, traveled with family
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1  Thank pocahauntis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded July 1, 2014

pocahauntis,

I apologize on behalf of the front desk staff, this situation is not common at our location. Management is available to resolve any concerns. I'll be happy to discuss with you and resolve your concerns. Once a reservation is made the rate is locked based on the discount provided or what was quoted by the Agent. In reference to dog fee their is $15.00 per dog fee per night. If multiple dogs were brought their is a limit of 2 per room unless authorized by management. Full disclosure of pet policy is on Choicehotels.com as well on Econolodge.com. In reference to the stripe coming off the back of the dresser and the air conditioner unit not starting was addressed and fixed. I apologize once again that we did not meet your expectation. We will address the staff on improving their communication and direct any disputes or concerns to management.

Thank you again from the management of Econolodge Gunnison

AJ Mani

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83 - 89 of 95 reviews

Reviewed June 28, 2014

Stayed at the Econo Lodge recently for just one night while on the road; picked it for the price for the area and the location. Staff was very friendly. We stayed in the back where it is only one level with street access. They said it would be quieter. The room was fairly clean, but definitely needs some updating. TV is older version and sat pretty far away from the bed. Rest of the hotel is 2 stories and you enter from inside. Breakfast was fine. Would say this a basic hotel when you are on the road.

  • Stayed: May 2014, traveled with family
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Thank RickandDianeW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded July 1, 2014

RickandDianeW

Thank you for the feedback we are aware of the older television in the room it is functional but it is the process of being replaced. We had done replacement of the carpet, new bedding, new tiling and new fixtures were all recently changed. It is just a process of elimination as we go through our list. We strive to make our guest stay pleasant and appreciate that our staff and the cleanliness of the room met your expectation. We hope you'll give us another opportunity on your future trip to Gunnison

Thanks again management of Econolodge Gunnison

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Reviewed June 24, 2014

We stayed at the Econo Lodge in Gunnison June 12 and found it to be well located, clean and comfortable. The management was friendly and helpful when we had to reduce the time we intended to stay. I definitely recommend it as a nice stopover.

  • Stayed: June 2014, traveled as a couple
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Thank ratrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded July 1, 2014

Ms Ratrag

We appreciate your feedback and wished you could of extended your stay. We were delighted to meet both of you and wish you will return soon to Gunnison. We strive to meet our guest expectation and I m grateful for the opportunity

Thanks again management of Econolodge Gunnison

AJ Mani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014

We crossed country from Ohio to Las Vegas, and back. All places we stayed were in the $70-$90 range, and this was the best, clean, comfortable, with all features you would expect, and friendly, helpful staff and even evening cookies at the front desk. With this experience, Econo Lodge has become our motel of choice

  • Stayed: June 2014, traveled as a couple
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Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded July 1, 2014

Mr James B.

We appreciate your feedback and value your opinion about our franchise and look forward on your next visit to Gunnison.

Thanks again management of Econolodge Gunnison

AJ Mani

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Reviewed May 27, 2014

We stayed one night. Aj was an excellent host - friendly and helpful. The room was spacious, clean and comfortable, fridge, microwave, free wi-fi and plenty of foods to choose from for breakfast. Tariff was very good for what you got in return. No noise during the night.

  • Stayed: May 2014, traveled with family
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Thank Rosemary300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded May 31, 2014

Ms. Rosemary300

Thank you for taking the time and submitting a review on your stay with us. We appreciate your feedback it enable our staff to learn and excel in areas where needed. We look forward on your next visit to US and hopefully it will be soon

Thanks again

AJ Mani

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Reviewed May 13, 2014

Had a good stay here, Easy check in, nicely furnished spacious room, very clean. Owner gave us suggestions for dinner. Free wi-fi, fridge & microwave, nice breakfast too. I like it here and would stay again.

  • Stayed: May 2014, traveled with friends
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Thank NeilfromDayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded May 31, 2014

Mr. NeilfromDayton

Thank you for the feedback from your recent stay with us. We appreciate the feedback as it allows our staff to feel compel and content that our guest were satisfied with their stay and would return on future trips. We pride ourselves in providing exemplify service in Gunnison.

Thanks again and look forward on your next visit

AJ Mani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014 via mobile

We went camping but the weather was way too cold and we decided to stay at the econo lodge. The environment was very clean, and updated, and the customer service was beyond any of our expectations! A.j. was very helpful and answered all of our questions, looked up my membership to make sure I could gain points, and gave us helpful information about guests staying for our wedding in the up coming months. I would absolutely recommend this hotel rather then any other in town. The fabulous service we received has gained our loyalty!

Stayed: May 2014, traveled as a couple
1  Thank lindseyp08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econolodgegunnison, General Manager at Econo Lodge, responded to this reviewResponded May 31, 2014

Ms. Lindsey08

Thank you for taking the time to respond and provide feedback on your stay. We strive to provide the utmost best service and rooms to our guest. We understand value our guest and look forward on your next visit in August

Thanks again

AJ Mani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge

Address: 411 E Tomichi Ave, 3 Block E of Main St on Hwy 50, Gunnison, CO 81230-2030 (Formerly Super 8 Gunnison / Crested Butte Area)
Phone Number:
Location: United States > Colorado > Gunnison
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Gunnison
Price Range: $58 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 52
Official Description (provided by the hotel):
We are close vicinity to Western State Colorado University and Gunnison Downtown area. ... more   less 
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Also Known As:
Super 8 Gunnison / Crested Butte Area Hotel Gunnison
Super Eight Gunnison
Gunnison Super 8
Gunnison Super Eight

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