My husband and I stayed at this hotel for when we attended a party in Homestead. We arrived to the hotel after traveling for 4 hours and we got to our room which was beautiful to find that there was no hot water. We called the front desk and they let us know it was a problem they were aware of and that they were working on it. Information that would have been good to know when we checked in. Plus the toilet didn't flush properly.On our way out to the party we mentioned to the front desk that we wanted them to check out the toilet.
We arrived back at the hotel 6 hours later to find that the toilet was not checked (and still not flushing properly) and that there was still no hot water. In the morning there was STILL no hot water and we ended up taking cold showers. I was not happy.
The hotel made no effort to make it right or somehow compensate us.
- Official Description (provided by the hotel):
- Enjoy your stay in Homestead Florida by staying at the Hampton Inn & Suites. Located moments from Everglades National Park, this hotel features 126 rooms that will surpass your greatest expectations. Relax and enjoy our luxurious bedding package along with 32 inch flat screen TV’s and free high-speed internet connection in every room. Wake up to a refreshing hot breakfast every morning complimentary with your stay. Never miss a workout on your stay and then relax pool side and soak up the Florida sunshine. Bring your clubs and enjoy a round of golf at Homestead's Redland Golf & Country Club, a fun and challenging public course located just minutes from the Hampton Inn & Suites Miami-South-Homestead. There are various attractions to visit such as Biscayne National Park, Miami Metro Zoo, Homestead-Miami Speedway, and many more. Book your room today and let our friendly staff attend to your needs. ... more less
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- Also Known As:
- Hampton Inn & Suites Miami-South-Homestead Hotel Homestead
- Hampton Inn And Suites Miami-South-Homestead