When we arrived, we were advised that our 2 Queen Bed/Non-Smoking room defaulted to a King Size w/ sofabed SMOKING room and that "most people smoke on the balcony". I told the unfriendly staff member "no indeed not" and we were forced to take a non-smoking King room with a "sofa bed". This sofa bed "mattress" was just solid springs and should be recycled into something else. We had to call 3 times to get linen for that horrible thing and someone finally showed up at 10:36 p.m. The internet did not work that night. The bathroom was not clean and had two types of hair on the toilet lid and at the base. It was very obvious that it had not been mopped as well. The dust on the furniture, especially the top of the large wooden bed frame, had been there for a while. It was obvious that Rm 603 had not been truly cleaned in a long time. It is also very noisy with people slamming doors all night long, so be sure to bring a box fan to try and drown out at least some of the noise. To top it all off, there was a mouth retainer in the top drawer that had been left by a prior guest. This hotel is NOT kept clean and it does need repairs. We should have been paid to stay there. The only positive things I can say is that the pillows were very comfortable and Steve, one of the maintenance guys on staff, was very helpful and the most friendly person there. We will never stay here again. It is NOT worth the money.
- Official Description (provided by the hotel):
- The MCM Elegante Hotel has been voted Beaumont's best hotel for 12 years in a row, we are the premiere hotel in the city. we offer full service dining, a Starbucks, tavern, room-service, and an on-site day spa, and fitness center. Our guests can also relax in our newly remodeled outdoor pool with covered cabanas. Whether it is on room or a convention requiring the use of our 18 meeting rooms with 25,000 square feet of space we are the premium hotel choice for Beaumont and the Golden Triangle. ... more less
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- Also Known As:
- Mcm Elegante Beaumont
- Beaumont Mcm Elegante Hotel
- Hotel Mcm Elegante