My two friends and I agreed: we have never experienced such sloppy, negligent, dismal service from any other restaurant. My friend, who had invited me, had to go over to the four waiters who were sitting at a table working on papers, and ask to be served. A man took our orders, three tapas for one, a curry chicken for me, and a tuna sandwich for the other friend. After a long time, a woman brought out two dishes. One was a tapas plate, the other an incorrect fried dish, which she took back to the kitchen.
After another interminable wait, a second dish was brought out, oysters, again for the same woman. She was nearly half way through, despite our not having anything to eat, and asking twice where our food was.Finally a man with two dishes appeared, one a tuna salad, which was correct, but the other a chicken sandwich, not a salad. He said, "I think I got this wrong, but do you want to eat this or have me change it?" I think he wanted me to pat him on the back and thank him for presenting me with a new option.
The restaurant has a beautiful wine bar, where one can use a card to order a small amount, med or large of various wines, but not a single person came over to explain this feature.
We ordered dessert, and this, too took so long we had to get up from the table and interrupt the waiters all sitting at their own table.
The service was so outrageously bad, that we thought the true staff had left for the day, and paid a few customers to hang around and help out.
The food is good, and though I wouldn't return, I hope that this was just one horrible, very bad off day and not the norm.
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