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“Great experience!”
Review of Inca Inn

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Inca Inn
Ranked #2 of 35 Hotels in Moab
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 14, 2014

We had high expectations, after reading the reviews on TripAdvisor - usually a way to experience a real let-down. But, everything we read was true! Comfortable, clean, nice amenities, PLUS friendly, professional, caring staff. He (Andrew Wyatt) went our of his way to ensure that we had everything we needed...and when we asked if we could use their lobby, late one night, to play card games with our family, he enthusiastically said yes! By the time we got back with our cards, Andrew had already arranged the tables for us. Will plan to stay here in the future when we travel from New Mexico to visit our daughter in Utah.

Room Tip: We stayed in a king-sized bedroom, and the bathroom was small (#101). But my sister and her husband...
  • Stayed: March 2014, traveled with family
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Thank Sandee3454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,450 - 1,456 of 2,492 reviews

Reviewed March 14, 2014

Having read previous reviews we stopped at the Inca Inn on our way to Las Vegas. We agree with most that the Inn is a very good place to stay. Good value and good accommodations.
Loved the yellow tile with aqua trim in the bath --very retro :-)

Stayed: March 2014, traveled with family
Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2014

The Inca Inn seemed a logical and wise choice after my usual Tripadvisor search. And because of the fact that the rate was OK, the exterior looked good I went ahead.

Check in was a breeze, very friendly. The rooms are OK, although the size of the bathroom is very, very, tiny. I am not the smallest, but if you touch teh left and right walls whilst sitting on the toilet, you can safely assume the width of the 'room' is below par.

Also below par is the soundproofing, or better, the lak of it! My neighbour - in the other room that is - was snoring. In itself not a problem, but it kept me awake!

Last but not least, upun checking the bed if I did not forget anything when I was preparing to leave, I found a used paper towel between the sheets. Previous occupant? Or the one before that? Or even.... I don't want to think about it.

All in all not that great an experience for me.......

  • Stayed: February 2014, traveled solo
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1  Thank Adrie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inca_Owner, Owner at Inca Inn, responded to this reviewResponded March 15, 2014

I'm so sorry! This was so unfortunate! I'm glad at least that we scored big points on our friendly staff! :)

We do everything we can to solve problems at the Inca Inn. It is in fact our "secret". We know getting rid of issues is the path to making our guests happy, every time.

Unfortunately we cannot make our bathrooms larger. We go out of our way to make sure anyone staying here knows that our rooms are small and that we are an "older" motel with the obvious limitations that go along with that. We try to make up for our small bathrooms by keeping them impeccably clean, an observation that is repeated over and over again by most of our customers.

As to noise. We find that almost all of our guest follow our "quiet time" from 10:00pm to 9:00am policy. We have 100's of reviews and very rarely do we ever get a complaint about noisy neighbors, snoring or otherwise. It does happen from time to time so we encourage a phone call to the office so we can handle as needed. We also have ear plugs for light sleepers if the need should ever arise.

If this guest had checked out with us he/she would have found out that we would have, very sincerely asked, "......whether there had been any problems"? We always do this so that we can help address any issues to our guests' satisfaction while they are still at our motel. We would have readily discounted this room if we had known about the problem.

One of the reasons we get such high marks on our cleanliness is that we clean our rooms, thoroughly every single day. All sheets are washed EVERY day!! I have no clue how the problem of the paper towel happened and I'm mortified that this or any other guest might ever think we took shortcuts. We don't and never will. We're thinking it might have been a dryer sheet, used for static cling?

I welcome this guest to call me personally so I can apologize, in person, and make this right however I need to. We don't get great reviews by accident. We try to make everyone happy, and if we fall short of our standards we do what we can to make sure our guests don't pay for our shortcomings.

Thank you for taking the time for the review! We are always grateful for feedback. Hopefully we can get it at the time of the stay so that we can do something about it..... and if we miss that opportunity we'll get it right later!

My cell phone number: 303 589 0232. Please call me! I'll make this right.

Thanks!

Grant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

We stayed 3 nights while hiking, driving the back roads and photographing in the Moab area and this was a great base. Price was excellent, service friendly and efficient, room clean, well-maintained and with everything we needed (fridge, microwave, hair dryer, TV, wifi) except a coffee maker, although coffee available in the lobby throughout the day. Room was smallish, but bed was very comfortable and there was little road noise. This is a great little traditional USA motel, full of character. We will stay here again next time we come to Moab.

  • Stayed: March 2014, traveled as a couple
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2  Thank Gin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2014

Moab is a fun place. The Inca inn made it even better. The restaurants are good and not pricey. There are many trails to 4 wheel drive and the scenery is spectacular.
If trip advisor wants more reviews why make it necessary to write 200 letters. The Inca inn is a nice and clean hotel, but having to submit this eval may of discouraged a follow up stay.

  • Stayed: February 2014
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1  Thank augusta4golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

Spent two nights, 3 minutes from arches, enough breakfast, good WiFi, pay less than you get
Spent two nights, 3 minutes from arches, enough breakfast, good WiFi, pay less than you get
Spent two nights, 3 minutes from arches, enough breakfast, good WiFi, pay less than you get

  • Stayed: February 2014, traveled with friends
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1  Thank Mario B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

Incredibly clean rooms, really friendly staff and managers, good location and all at a bargain price! We called a few motels ahead of time and found cheaper stays but the gentleman on the phone was so nice and accommodating that we stuck with the Inca. Upon arrival the place is a little outdated yet still very charming. When we came into the room we were pretty blown away by the cleanliness. We were at first only going to stay one night then visit Arches but we enjoyed the motel so much that we decided to stay another night. If you need a lot of amenities like gym, hot tub, room service, and the rest of the gimmicks you would be paying for at a newer hotel then this is not the place. However if you are in Moab to experience the outdoors then this is the place!

  • Stayed: February 2014, traveled with family
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Thank Jerrad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inca Inn

Address: 570 N Main St, Moab, UT 84532-2129
Phone Number:
Location: United States > Utah > Moab
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Moab
#2 Green Hotel in Moab
#2 Family Hotel in Moab
#2 Romantic Hotel in Moab
#7 Business Hotel in Moab
Price Range: $59 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Inca Inn 2*
Number of rooms: 24
Official Description (provided by the hotel):
We offer "more for less". Compare our rates! Our affordable room prices include a FREE Continental Breakfast and use of our sparkling clean Swimming Pool. We are the 2nd most reviewed Motel in Moab (02-28-14). We have more than three times the number of reviews than our nearest competitor. We also offer a Heated Swimming pool, Continental Breakfast,(with fresh baked bread)serving Starbucks coffee all day; free enhanced Wi-Fi (more bandwidth); HBO and ESPN cable and a staff that really does care about making your stay enjoyable. We welcome guests from the States and those traveling from Over Seas! All rooms have Fridge and Microwave.....And all rooms have either Queen sized beds or Kings. (No small double beds anymore!) ... more   less 
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Also Known As:
Inca Hotel Moab
Inca Motel Moab
Inca Inn Moab, Utah

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