When I reserved my room a few months ago I was told I could checkout an hour late (so I would have time to shower after the half marathon) when I actually check in and remind them, the front desk (manager) literally laughs at me and says there is no chance. They can't have any late check out because housekeeping works till 3 as it is to make all the rooms ready.
The other front desk staff I talked to later actually showed empathy and offered suggestions, also stated they didn't know why the managers changed this because in years past they did allow it. There was also another guest there that forgot a toothbrush. Normally, hotels seem to have at least those really cheep brushes to give you in a pinch as a hospitality gift, but this lady was shown to a vending machine to purchase her own.
On a side note, I left my charger behind. Called the hotel at 1pm to see if they found it, and I was informed the housekeeping staff had already gone home for the day and to try back another time (when I was told the reason I couldn't have late check out was because they work till 3 anyway)
The hotel itself has paper thin walls, very creaky floors, and dated uncomfortable mattresses. Hope you weren't expecting a good nights sleep. I won't be staying here again.
- Official Description (provided by the hotel):
- Surround yourself with the scenic beauty of southeastern Utah at the Moab Valley Inn. Located in the heart of Moab, UT, our hotel is minutes away from some of the country's best hiking, mountain biking, climbing, rafting and camping. We have a variety of spacious, family friendly accommodations, and all of our rooms include free wireless Internet access and a continental breakfast. Whether you want to visit Arches National Park, go 4-wheeling in the desert, attend one of Moab's seasonal events or simply relax in our swimming pool and Jacuzzi, you will find everything you're looking for at the Moab Valley Inn. ... more less
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- Also Known As:
- Moab Valley Hotel Moab
- Moab Valley Inn Utah