We had heard a lot about the ranch but unfortunately did not read the reviews.
After staying at a resort very close by which had been a great location and a good value, we decided to stay at Sorrel River Ranch. We had planned on a few days but the arrival experience was kind of awkward. The place seemed empty and we asked for a complimentary upgrade to a river view. The answer was No. Although the place seemed deserted and it was 3pm the Front Desk Agent made it clear that check in time was only 4pm. I suggested she check her computer to see if a room was ready but she asked for 30 more minutes because housekeeping hat to put a pet amenity into the room. When we came back from a short walk I was asked by another staff member who had been present during our registration for the CC again. After the agent fiinally checked with someone in housekeeping we were able to get to the room. The room was nice but must have been located close to their septic system, so we did not use the porch. Why place someone into this room when occupancy was very low? I might have missed it but there was no path to the river, just bushwhacking it. The room server was very sweet but the rest of the staff seemed inexperienced or just not quite up to the room rate expectation. It did not help that we had just stayed at Dunton Hot Springs which was fabulous. We left after one night, too bad.
- Official Description (provided by the hotel):
- Set amongst southern Utah’s spectacular scenery, Sorrel River Ranch Resort elevates the standard of luxury lodging in Moab, offering 160 acres of wide open ranch land along the Colorado River. Escape and discover extraordinary Arches and Canyonlands National Parks adventures, horseback riding, hiking, farm-to-table meals, rejuvenating spa services and more. ... more less
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- Also Known As:
- Sorrel River Ranch Hotel Moab
- Sorrel River Hotel
- Sorrel River Resort
- Sorrel River Ranch Resort And Spa Moab, Utah