I can't recommend Rim Tours highly enough. They are fantastic!
I was in Moab, Utah for a six-day period that included Columbus Day, and I went on six separate mountain-bike tours led by Rim Tours. 4 were private tours, and 2 were group tours. The tours covered the Brand Trails, Klondike (twice), Dead Horse Point, Mag 7, and Navaho Rocks. I had Michael, Bill, and Brian as guides, and they were all fantastic. They were very good at ensuring that ride difficulty matched the skill set of the participants. Rides were always challenging and exciting while keeping risks to a minimum. The guides were also very good at giving context about the geology, biology, and history of the area. The guides were all very respectful of the delicate ecosystems there and gave helpful guidance about how not to "hurt the dirt." Finally, the guides were just friendly people and were fun to talk to.
The bikes were also great. Rim Tours seems to carry Santa Cruz bikes exclusively - it's a very high-quality bike. You can also upgrade to carbon-fiber frames! The bikes were very well maintained and were able to provide me with "spd" pedals for my clipless shoes (shoes that cleat into the pedals).
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