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“Unexpected Gem in the Rough” 5 of 5 bubbles
Review of Hampton Inn Moab

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Hampton Inn Moab
Ranked #10 of 34 Hotels in Moab
Certificate of Excellence
Los Angeles, California
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Unexpected Gem in the Rough”
5 of 5 bubbles Reviewed July 26, 2014

Moab is a small town in Utah that is the closest city to Arches National Park. The room we stayed in was a king room and it was very spacious for the two of us. DirectTV was available to watch and the A/C worked well in spite of the temperature in the upper 90's and low 100's during our stay. The hot breakfast was great and the variety of food was good. I would say that the Hampton Inn is the best hotel in Moab.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MUG318CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,131 reviews from our community

Traveler rating
    529
    421
    139
    31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Spartanburg, South Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 26, 2014

location was very good and everyone was very helpful at every turn. we were there for 2 days and really enjoyed ourselves. i would have liked a better price but so does everyone. the price was not out of line for the location. i would go back to the same location expecting what i got before. pleasure and comfort

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

The hotel is a typical Hampton Inn, the staff is wonderful. The breakfast was fine. The people working here did everything in their power to make our stay special. They went beyond the call of duty in helping us with our daily plans. We had to shorten our stay by 1 day and they assisted us with returning our points. We have stayed at Hiltons all over the world, but had not stayed at many Hampton Inns. Now my view of Hampton Inns is much better. They do not have room service, but the rooms are just as nice as many Double Trees an much bigger than Waldorf's we have stayed in.

Room Tip: No special views from any room.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paulav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

Our group of 8 arrived several hours before check in time, and the Front Desk Clerk, Kaycee was so gracious and kind. She offered bottled water, it was SO HOT outside) and allowed us to bring our bags in from the hot weather and kept them safe in the office until we were able to get into our rooms. The rooms were comfortable, and clean. Housekeeping did a very good job. We enjoyed the pool one afternoon, the breakfast area was roomy and well stocked. The cheese omelets had REAL CHEESE!! This hotel is within walking distance of the main street shops and restaurants. On our day of departure, we were laving at 5:00 am, Kaycee offered brown bag breakfasts to us that would be available at the check in desk at no additional charge. (bottle of water, apple, fruit bar, and blueberry muffin) Coffee was available at all times.

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 20, 2014

The staff did not address any of our complaints. Could not find my rewards information (had to look it up using my phone's Internet since the hotel's Internet was so poor). The cooked breakfast items were inedible - stick to the waffles, cereal or yogurt. We stayed in 6 hotels in 8 days during our vacation in Utah and this was the worst.

  • Stayed July 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lstollsteimer, General Manager at Hampton Inn Moab, responded to this review, July 23, 2014
I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance in this matter if you would like to contact me. Again, on behalf of the staff and management - I offer our apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo Grove, Illinois
Level Contributor
60 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed July 19, 2014

Stayed two nights the first week of July..... Room was clean and newer, as was the hotel itself... Not in the center of town, but you could still walk if you didn't mind the distance, maybe a half mile.... Tv had real HD, very clear..... Bed good,breakfast good, only drawback was the one night they forgot to make the bed. Housekeeping did the rest of the room, but for some reason didn't make the bed ? Strange....All in all I would recommend if you can get a reasonable rate... Property is well maintained...

Room Tip: Had a room facing the back, it was very quiet
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank Benefits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed July 18, 2014

Worst housekeeping I have seen in a while. They did not clean out shower or bathroom or mirror or restock supplies. This happened all 4 nights of our stay. They did not make the beds, they did not take the trash etc Thus, I would not stay here again. The hotel itself was very nice. Great location for Arches.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
Thank USAtraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Moab

Property: Hampton Inn Moab
Address: 488 North Main Street, Moab, UT 84532
Phone Number:
Location: United States > Utah > Moab
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Moab
#7 Romantic Hotel in Moab
#8 Family Hotel in Moab
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Moab 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The beautiful Hampton Inn in Moab, UT offers a new level of hospitality to travelers seeking to enjoy the best Moab has to offer. Located close to Dead Horse Point, Island in the sky and Arches and Canyonlands National Parks. We are walking distance to many restaurants and businesses in the downtown area. If you are seeking to find a hotel that will go above and beyond your needs, offer you amazing service and the world known "Cloud 9" bed as well as a full hot breakfast to start your morning off right, look no further than the Hampton Inn. We are located at 488 N. Main St Moab, UT 84532 ... more   less 
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Also Known As:
Hampton Hotel Moab
Hampton Inn Moab Utah

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