We always stay at one of the Hilton properties while travelling. We chose Hampton Inn because we have always had good luck at those properties. This was one of the worst Hampton Inn's we have stayed at. The staff is not very knowledgeable about their own property. When we first arrived our room was stuffy and hot. I tried to turn on the thermostat and it would not work. I called the front desk staff for assistance and the girl walked me thru the procedure, which I had already done. The unit did not work. She sent maintenance down to see what the problem was. When maintenance arrived, he informed us the wall thermostat was no longer being used and they haven't removed them yet and to use the unit under the window. To me, it makes sense that the entire staff would know this. The unit under the window would work fine during the day but at night did not appear to come on. I had the unit down as far as it would go (to 60) and we were still very warm at night and in the mornings when we awoke.
We also came back from a day out and when we returned to our room found that it had been only half cleaned. How do you get interrupted and not finish cleaning the room? Our bed was made and we had new shampoo, etc but the bench at the end of the bed was pushed out at one end, our used towels were still on the bathroom floor and no new towels were left, the coffee maker was not cleaned and no new coffee was left. This situation was taken care of when we called housekeeping.
The eggs at breakfast were horrible. They tasted like badly cooked powered eggs. I couldn't eat them.
This Hampton Inn was also the priciest one we have ever stayed at. It was a good $50/night higher than anywhere we have ever stayed and that was during the week. The weekend was an additional $100 per night.
- Official Description (provided by the hotel):
- The beautiful Hampton Inn in Moab, UT offers a new level of hospitality to travelers seeking to enjoy the best Moab has to offer. Located close to Dead Horse Point, Island in the sky and Arches and Canyonlands National Parks. We are walking distance to many restaurants and businesses in the downtown area. If you are seeking to find a hotel that will go above and beyond your needs, offer you amazing service and the world known "Cloud 9" bed as well as a full hot breakfast to start your morning off right, look no further than the Hampton Inn. We are located at 488 N. Main St Moab, UT 84532 ... more less
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- Also Known As:
- Hampton Hotel Moab
- Hampton Inn Moab Utah