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“It was ok”
Review of Aarchway Inn

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Aarchway Inn
Ranked #10 of 35 Hotels in Moab
Certificate of Excellence
Findlay, Ohio
Level 2 Contributor
7 reviews
4 hotel reviews
“It was ok”
Reviewed June 19, 2014 via mobile

Room and bed were quite comfortable. We had the handicap room so I'm sure if we'd been handicapped we wouldn't have liked the fact that the wall lamps weren't controlled by light switches as intended. Said lamps were touchy to get on. BAD internet connections. Even after a trip to the front desk with our laptop we ultimately gave up. Nice staff. Food was ok.

Stayed June 2014, traveled as a couple
Helpful?
Thank lins2116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, Guest Relations Manager at Aarchway Inn, responded to this review, July 2, 2014
Thank you for your feedback of our hotel. We appreciate you letting us know about the lamps and apologize that it wasn’t rectified before arrival. We take pride in all of our rooms and have looked into the matter which has since been addressed. We again thank you for staying with us and hope that you will give us another chance the next time you are in town to show you the experience each of our guests deserve.

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Barrington, Illinois
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 19, 2014

We stayed at Aarchway for five nights in June and were incredibly happy with the room, breakfast, and atmosphere. Our three queen room was perfect for our family of five (including four adult sized people). It was large and clean with room to store our stuff and still move around. We enjoyed the pool every afternoon while taking a break from hiking. The breakfast was beyond what we usually get in a hotel (I apologize now for the amount of food my teenage son put away during our stay) and my youngest daughter loved the daily cookies and butterscotch candies in the lobby. The setting and location were peaceful and the wifi was much faster than the typical hotel's. I highly recommend Aarchway Inn for any stay in the Moab/Arches area.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bluegrass_Traveler33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, Guest Relations Manager at Aarchway Inn, responded to this review, July 2, 2014
We are all very happy to hear such a great review, Thank you for taking the time to share your experience with us! We sincerely hope to see you in the future and let your son know that the breakfast staff welcome him with open arms (He will need the fuel for the trails)!

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 12, 2014 via mobile

Absolutely loved this place. Heated, Pool, playground, basketball, etc are fantastic for kids. We have 4 ages 2-7 and they were thrilled. The staff was super friendly. Lots of options for breakfast. Very relaxing and just enough away from the hustle and bustle in town. We plan on staying there every time we come back!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jensasser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, Guest Relations Manager at Aarchway Inn, responded to this review, July 2, 2014
What an exciting review, we cannot wait to have you back in the future! We appreciate you taking the time to review our hotel and are very excited to hear that your entire family had fun with each of the amenities. If there is anything we can assist with upon your next visit please don’t hesitate to let us know.

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco Peninsula
Level 6 Contributor
281 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed June 10, 2014

The staff were very nice and helpful. They would have given us early check in but rooms weren't available. The hotel is very close to Arches NP, and that was a plus. The rooms are large, have good wifi, were clean, had all the right things inside. Breakfast was good. After visiting Arches NP we wanted to go on to Canyonlands NP, but we were hungry! We had already checked out, but we raced over to Aarchway (ok, we drove carefully) and bought really good sandwiches for a really reasonable price. Don't overlook the separate bag w tomatoes, lettuce and onion. There was also water, chips, etc for sale. There was no closer restaurant or store, so this worked out very well. For dinner, we walked over to Bucks. A great choice, good food, and a lovely outdoor setting with unobtrusive live jazz.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lsmkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, Guest Relations Manager at Aarchway Inn, responded to this review, July 2, 2014
Thank you very much for your kind words about our hotel. We are very excited that your stay in Moab was a success! We are also glad that our sack lunches provided convenience during your trips to the National Parks. We hope to see you and your family the next time you are in the area.

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, Utah
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 4, 2014

Great property. Nice courtyard. Of the free breakfast hotels I have stayed at none have this nice of a spread. It was great. Plus French Vanilla Creamer for the coffee. Awesome. I actually went back 2 days later and stayed again. We will be back

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, Guest Relations Manager at Aarchway Inn, responded to this review, June 6, 2014
Wow! Thank you for the amazing review, we are so happy that we have earned your loyalty! All of us at Aarchway could not be more excited that you had come to stay with us again! We hope the next time you are in town we continue to be your destination point and are always able to exceed your expectations.

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Augustine, Florida
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 4, 2014 via mobile

We stayed two nights in May and thoroughly enjoyed Moab and the Archway Inn. The bed was comfortable and the room was large and clean. The breakfast was enjoyable but both mornings I had to stand in line behind the hotel cleaning crew for breakfast. I think it's great they feed their staff but I don't believe the guests should not have to wait behind 5 maids to get their pancakes.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank FloridaNativeGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, Guest Relations Manager at Aarchway Inn, responded to this review, June 6, 2014
We are very happy that you enjoyed your stay with us but offer a genuine apology in regards to breakfast. Our guests are our #1 priority and the issue with waiting behind staff has been addressed. All of our staff hopes you will return so that we may offer you the proper vacation. Please contact me with any questions or concerns; we would love to see you the next time you are in town.

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehi, Utah
2 reviews
Reviewed June 2, 2014

We stayed in the apartment room with a bunk bed. Our kids loved that and the park behind the hotel. Lots of room for them to run around. Breakfast was nice--some hot choices and fresh fruit as well as the usual toast and pancakes, etc. The pool was warm and the setting against the mountains was relaxing for us. We would definitely come back and stay here.

Stayed May 2014, traveled with family
Helpful?
Thank NinaO O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devin_Soli, General Manager at Aarchway Inn, responded to this review, June 6, 2014
We are so grateful to host your family vacation and love that your kids enjoyed our playground! We really hope to provide a special visit for each of our guests and are happy to learn that we have earned your families loyalty.

Devin Soli
Assistant General Manager
Aarchway Inn
Moab, UT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aarchway Inn

Property: Aarchway Inn
Address: 1551 N Highway 191, Moab, UT 84532-2096
Phone Number:
Location: United States > Utah > Moab
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Moab
#6 Romantic Hotel in Moab
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aarchway Inn 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn Moab
Aarchway Hotel Moab
Aarchway Inn Moab, Utah

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