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“Clean and with good service”

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Hotel Moab Downtown
Ranked #19 of 34 Hotels in Moab
Texas
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Clean and with good service”
4 of 5 bubbles Reviewed March 24, 2013

The rooms were clean and updated, the staff was friendly and informative, and the motel was within walking distance of some great restaurants/bars. It truly fit my needs and then some. Many thanks to the woman at the registration desk who gave me tips regarding local hikes outside the national parks.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BayouRnnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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797 reviews from our community

Traveler rating
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    79
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Frederick, Maryland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 21, 2013

The rooms were decent and I would say you definitely get what you pay for. I was only here to get a nights sleep before heading to Arches. There is no free breakfast but they give you coupons for the pancake house next door which said it was open till 1pm but it was not so I was unable to use them. The front desk does have a staff member who is not friendly or welcoming which was annoying to experience during check-out.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Guest Relations Manager at Hotel Moab Downtown, responded to this review, March 24, 2013
We are sorry the front desk clerk did not deliver the service you expected. We will address your feedback to the shift person you identified and retrain. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed March 20, 2013

We were in Moab to run the half marathon race. There were just two of us, my husband and myself, and we'd booked a single King room online. We had received a phone message asking if we'd like to be "upgraded" to a 2 Queen room. We never replied because to us, going to a smaller bed is not an upgrade and we wanted plenty of space to sleep before the race. Upon check in, we we went to our room and sure enough--2 Queens. The front desk would not do anything to make this right and kept justifying the change by saying the only King room left was on the highway and it was not renovated and we would not be happy in it (plus they'd committed it to another couple). They would not budge, would not make a price adjustment and were totally ungracious about their mistake and not at all apologetic. The Queen bed was small and made for an fitfull night's sleep before the big race. Thanks Ramada for getting our trip off to a bad start!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Brett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Moab Downtown

Property: Hotel Moab Downtown
Address: 182 South Main Street, Moab, UT 84532 (Formerly Ramada)
Phone Number:
Location: United States > Utah > Moab
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 34 Hotels in Moab
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Moab Downtown 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
UNDER NEW MANAGEMENT! With 81 comfortable and spacious rooms (several with private balcony), we offer luxury rooms with 2 queen beds, 2 double beds, and King bed. Our beautiful town-center location is within easy walking distance to downtown restaurants, bars, art galleries, and shops. We are located on 4 acres of beautiful grounds with a small private park and a creek flowing through it. ... more   less 
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Also Known As:
Ramada Moab Downtown Hotel Moab
Ramada Inn Moab
Hotel Moab Downtown Utah

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