- Free Wifi
- Free Parking
The rooms were decent and I would say you definitely get what you pay for. I was only here to get a nights sleep before heading to Arches. There is no free breakfast but they give you coupons for the pancake house next door which said it was open till 1pm but it was not so I was unable to use them. The front desk does have a staff member who is not friendly or welcoming which was annoying to experience during check-out.
We are sorry the front desk clerk did not deliver the service you expected. We will address your feedback to the shift person you identified and retrain. Thank you.
We were in Moab to run the half marathon race. There were just two of us, my husband and myself, and we'd booked a single King room online. We had received a phone message asking if we'd like to be "upgraded" to a 2 Queen room. We never replied because to us, going to a smaller bed is not an upgrade and we wanted plenty of space to sleep before the race. Upon check in, we we went to our room and sure enough--2 Queens. The front desk would not do anything to make this right and kept justifying the change by saying the only King room left was on the highway and it was not renovated and we would not be happy in it (plus they'd committed it to another couple). They would not budge, would not make a price adjustment and were totally ungracious about their mistake and not at all apologetic. The Queen bed was small and made for an fitfull night's sleep before the big race. Thanks Ramada for getting our trip off to a bad start!