Ok, so service is very slow. They would make customers happier if they handed out a free appetizer- say veggies and dip or something. Our waitress was on her feet the whole time, I think they were just understaffed that day. It was a good 45 minutes until we saw our lunch. It was very very good though. I had a chicken and cheese sub with a small salad and the fries are worth coming back for. They are my favorite seasoned crispy ones. The iced tea was good as well which was a relief as Hannah's has served me rancid drinks before so I became quite leery of Harpers Ferry restaurants. There were four other people with me and they were all happy customers. In fact the couple we had visiting returned to Potomac Grille the very next day so that speaks for itself.