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“Great location; Horrible service”
2 of 5 bubbles Review of Scoops Ice Cream

Scoops Ice Cream
Ranked #1 of 2 Dessert in Harpers Ferry
Price range: $2 - $7
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children, Kids, Dining on a budget
Dining options: Outdoor Seating, Seating, Takeout
Description: Scoops prides itself as a premium supplier of Ice Cream treats whether it is one or our home made ice cream or our Gold Medal winner soft ice cream. We are so sure that you will love your ice cream we will back it up with a money back guarantee. Your complete menu includes classic items as: • Shakes – made from any of your premium Ice Creams • Sundaes – with a wide range of toppings to choose from • Blizzards – a much thicker version of your Shakes • Floats • Banana splits • Hand Made Cookie Ice Cream Sandwiches • Classis Malts • Fresh Baked Cookies • Angus Beef Hot Dogs • Beef and Vige Burgers • Fresh Ground Coffees ( we only use locally roasted coffee beans) • Fresh Made Lemonade ( only made from fresh lemon and Raw Organic Sugar) • Fresh Brewed Ice Tea
Murfreesboro, Tennessee
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great location; Horrible service”
2 of 5 bubbles Reviewed July 29, 2013

This is a nice enough location with great sounding offerings on their menu but their service is horrible. I visited because there wasn't much of a line and I found out why that was after ordering. I ordered a hamburger and two orders of nachos and sat down to wait a few minutes for the burger to be cooked. While waiting all of the other guests who ordered ice cream were receiving incorrect orders or no ice cream at all. A simple mistake I thought but it continued...and continued....and continued. Almost every customer walked away with the same aggravated look on their face. After twenty minutes I asked if my food was ready and the person behind the counter was surprised because there were no orders for food in. So he said it would be seven minutes while he threw the burger on. Twenty minutes later still no food. So I asked again and informed him that I also had two nacho orders. Finally after forty-five minutes I received one order of nachos, a plate of chips covered with cheese wiz. The burger and second order of nachos, Chipotle Black Bean Nachos. Which turned out to be cheese wiz and a veggie burger on top. Disappointment in an otherwise nice town.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mborotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Visitor rating
    35
    54
    33
    17
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
“This place is a dump!”
2 of 5 bubbles Reviewed July 26, 2013

We went to this place for ice cream and were greeted by a slob who was rude. There was trash laying in front of the counter.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank kwrnr1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
Level Contributor
29 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great Ice Cream....Yummy!”
5 of 5 bubbles Reviewed July 18, 2013

Everything is good on the menu! But of course we go for the Ice Cream....Yummy! I always go for the fruity flavors in season!

Visited June 2013
Helpful?
Thank Hnter64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
244 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
“A little overrated but still nice.”
4 of 5 bubbles Reviewed June 11, 2013

We read some reviews on Scoops and went in to try the fare. The ice cream was so-so - we had the birthday cake ice cream supposedly home-made. The espresso coffee shot with coffee ice-cream on the other side, hit the spot!

Visited June 2013
Helpful?
Thank Shutterbug35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quarryville, Pennsylvania
Level Contributor
143 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Nice lunch stop while at Harpers Ferry”
4 of 5 bubbles Reviewed May 29, 2013

Stopped for lunch because it was reasonably priced compared to most establishments. We enjoyed Hamburgers and Hot dogs and were pleased with the food and the price. When visiting a tourist attraction town you realize everything is more expensive but Scoop's was reasonable and good.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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