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“A fairy-tale wedding"”

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Old Rittenhouse Inn
Ranked #1 of 15 Bayfield B&B and Inns
Certificate of Excellence
Ashland, Wisconsin
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A fairy-tale wedding"”
Reviewed September 8, 2011

While we certainly enjoyed our recent stay at the Rittenhouse, it is our daughter's wedding that we wish to comment on. The setting was beautiful beyond words, the food was not only lovely to look at but delicious, and the service was outstanding. The entire staff went out of their way to make the day as special as it could be. Our hats are off to everyone- from the maintenance workers who prepared the grounds, the housekeepers who cleaned and "juggled" our rooms, the waitrons who served so efficiently, the amazing chefs, and Wendy who pulled it all together. The day after the wedding it felt as tho we had been in a fairy tale- difficult to return to "real" life!
One more daughter..... one more Rittenhouse wedding!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Teesie39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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434 reviews from our community

Traveler rating
    334
    58
    15
    14
    13
See reviews for
31
329
8
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (159)
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English first
Chili
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 5, 2011

The only reason we stayed at this place was because we received a gift card from some very good friends and while the room was fine, we will not return. There was absolutely nothing that met our expectation. The room was average...nothing special. We chose to have dinner out and I'm very glad we did considering our experience the following morning at breakfast.
The waiter was an arrogant individual who apparently found something not to like about us. He spent all of this time chatting with the neighboring table about their baby and barely deigned to speak to us. We asked for the continental breakfast which included a hot fruit crisp or a fruit parfait. He took my husbands order and ignored me. He brought us both what my husband ordered which I did not want. He went around the room a number of times before my husband pointed out that my coffee cup was empty. With a snotty attitude, he stated, "This is decaf", referring to the pot in his hand and left. When he returned with the regular coffee, he went around the room in the opposite direction so we would be last.
The granola we had for breakfast did not seem homemade but looked and tasted like a nature valley granola bar broken up and dumped in a bowl. When I had had enough of his attitude, we asked for the muffins to be bagged up so we could take them along and he actually tossed us a ziploc bag without a word!
Fortunately they stopped adding the gratuity automatically because I wasn't going to pay this man a penny. He ruined the entire experience for us with his attitude. I do not recommend this place.

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Veronica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_Rit_Innkeeper, Manager at Old Rittenhouse Inn, responded to this review, May 13, 2013
I think the review's first line says it all: "The only reason we stayed at this place was because we received a gift card from some very good friends and while the room was fine, we will not return."

Regardless of the circumstances, we treat all customers equally, with our very best service given to all. We are sorry that the breakfast server did not live up to our high standards of customer service. The server mentioned in this review is no longer employed by Old Rittenhouse Inn, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmette, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2011

We stayed at the Rittenhouse Inn because we had heard such wonderful things through the years. The staff was very polite (although we never saw the innkeeper) and the appointments beautiful and well taken care of. The food was excellent, breakfast and dinner. However,the room left something to be desired, the bathroom was the size of a small closet and the shower was one of those that got ice cold then scalding hot 3 or 4 times while you were in there. You would expect more from a place with this kind of reputation. When I commented about it, they acted as if this was the first they heard of it, which I don't believe. They did not offer to change our room or make an accommodation in any way even though the Inn was not full by any means. But even worse than that was the smell of gas in the hallway outside our room. It was a good thing we had our windows open all night.

We have stayed in B&Bs all over the country and this did not live up to it's reputation. We are disappointed and a little angry.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Joan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old_Rit_Innkeeper, Manager at Old Rittenhouse Inn, responded to this review, June 17, 2013
Thank you for your review. We apologize for the fluctuations in water temperature in the shower during your stay. It is quite possible the front desk staff you talked to were unaware of an existing issue. The front half of the building, where you stayed, used to share a water heater with the kitchen. We have since updated our water heaters. Having stayed in many B&Bs in the past, you understand that no two rooms (or inns) are alike. Old Victorian mansions, while beautiful and charming, have some quirks! We are constantly discovering new things about this building we've cared for over 38 years now, and maintenance is always ongoing. We appreciate your stay, and thanks again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
columbus ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2011

This place is breathtaking from the moment you step out of the car and walk up to the building. The grounds are gorgeous, the porch is perfect, the inside is flawlessly decorated and furnished. The staff and service were A+. We enjoyed every moment of our visit to Bayfield and at the Rittenhouse.

  • Stayed August 2011, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank fensterb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellen, Wisconsin
1 review
Reviewed August 17, 2011

My husband and I had a terrific 3rd anniversary at the RIttenhouse. I wish we woulda spent the night as well. We are not at all "fancy" people, and this is certainly a fancy place. The atmosphere is quiet, classical music plays, the staff is soft spoken and very lovely decor, but wow, it was amazing. I officially like "fancy." We had the 5 course meal, which is an amazing deal. It's only an additional $25 added onto your entree. Each course was delectable from the chilled cucumber soup I tried, the sorbet as a pallet cleanse, my ratatouille to the delectable ending of vanilla penna cotta. We had a beautiful view of Lake Superior, yummy cocktails and future plans to come back. Thank you Rittenhouse for a great anniversary!

  • Stayed August 2011, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank amylynnk00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 18, 2011

We stayed in Room IV on the 2nd floor, a large room, with a fireplace and lots of natural light. Beautiful furniture and light fixtures.

We were very comfortable in our room. We were kindly greeted upon arrival and upgraded to this larger room that was open during our stay. We loved the fireplace. We only stayed one night, and didn't realize there was an upcharge for staying only one night. The Bayfield area is spectacular and feels like a real getaway. A nice change from the fast pace of Minneapolis.

One thing to note at this B&B: they use the entire first floor as their restaurant. If you are not in your room, there is no where else for you to go in the house.

The breakfast is also served "restaurant style." A waiter takes your order and comes out with your food. It is only a continental breakfast, unless you pay to upgrade to a bigger meal. (Although the continental breakfast was plenty of food, it just wasn't what we expected)

Overall, we really enjoyed our stay here. It was relaxing, quiet, and had beautiful decor and surroundings. A peaceful getaway.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allisonfaith11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Manitoba Canada
Level Contributor
150 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed May 11, 2011

A lovely old house, tastefully decorated in period furniture. Although it was July I asked my husband to light the log in the fireplace in our room. A very clean, comfortable inn and the front porch was the perfect place to sit with a glass of wine before dinner. The location is very close to the center of town. We would like to go back during the Apple Festival.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marian090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Rittenhouse Inn

Property: Old Rittenhouse Inn
Address: 301 Rittenhouse Ave, Bayfield, WI 54814-5016
Phone Number:
Location: United States > Wisconsin > Bayfield
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 B&Bs / Inns in Bayfield
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Old Rittenhouse Inn 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Old Rittenhouse Inn is Bayfield, Wisconsin's first Country Inn Bed & Breakfast and gourmet restaurant offering 20 guest rooms in 2 Victorian homes and a private cottage. Accommodations include wood-burning fireplaces, whirlpool tubs, and spectacular views of Lake Superior. A full service restaurant offers breakfast, brunch, and dinner, and showcases regional cuisine in season. The Inn is located blocks from Lake Superior and the Apostle Islands. This year-round getaway offers seasonal rates and special events. ... more   less 
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Also Known As:
Old Rittenhouse Hotel Bayfield

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