My husband and I moved into the area about a year ago, and acquaintances often ask us about places to stay when traveling in the vicinity. We had been curious about this lovely hotel on the National Register, but were reluctant to recommend it without first-hand knowledge. So, we decided to go there for our anniversary. I had read other reviews posted on this site and was aware a guest had a problem with the bed, but I wasn't overly concerned about it. Since the Marketing Manager had responded that the bedding was being replaced, I thought that had already happened. And, if it hadn't, how bad could it be? We checked in, were warmly greeted by the person on the front desk , and made our way to the room. We were absolutely delighted with the ambiance and quirkiness of building, the result of combining three hotels into one. Our room was spacious and had a non-working firelplace. The bathroom was up-to-date and even boasted a towel warmer. Wonderful! We dropped our overnight bags and went down to the hotel's restaurant, Brumley's, for dinner. The food was quite good and the staff polite, but we were a bit dismayed to discover the books on the "library "shelves were simply book spines that had been glued to the wall. As my husband and I are both book lovers, we found it difficult to appreciate this decorating approach. After dinner we headed up to our room, and I immediately knew the bed was going to be a problem. I turned down the bedspread and discovered there was no mattress pad, and the sheets were so thin I could see the inexpensive mattress ticking through them. The pillows were so soft as to be non-existent. And the bed was so soft I could feel the bed springs through the mattress simply by running my hand over the bed. Both my husband and I tossed and turned all night trying to get comfortable. Finally, around 5am, I got up, dressed, packed my bag and went downstairs where I put my bag in the car, walked around the building, and sat in the lobby and read. My husband was awake when I returned to the room, and I suggested we go home where we could get some sleep. We checked out and did exactly that. While the ambiance of the hotel is quite nice, and the staff helpful, the reason people stay in hotels is to sleep. And the General Morgan did not measure up on that score. I would strongly suggest verifying the bedding has been replaced prior to staying here.
- Official Description (provided by the hotel):
- We invite you to rediscover the classic pleasures of travel at Greeneville’s Historic General Morgan Inn, the perfect place to spend the night – whether you’re traveling for an intense business meeting with clients, or leisurely touring the lush foothills of Northeast Tennessee. Independently owned and operated for nearly a century, the General Morgan Inn is once again a privately-owned, independent hotel catering to the needs of the guest. Our 51 beautiful guest rooms and suite are located in the heart of Greeneville’s Historic Business District. Please visit our website to see more details about our restaurant hours. ... more less
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- Also Known As:
- The General Morgan Hotel Greeneville
- General Morgan Hotel