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“compliment an employee”

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Hampton Inn Greeneville
Ranked #1 of 8 Hotels in Greeneville
Certificate of Excellence
Johnson City, Tennessee
1 review
“compliment an employee”
Reviewed July 1, 2013

My husband and I thought we were in the honors program for several months with Hampton Inn. Our friend informed us he had enrolled us in the program but had given his address as ours. However we did not receive anything to indicate we were enrolled. We have asked several times at different Hamton Inns to change the address. We were assured everything was changed and we again thought we were enrolled. We questioned the night shift in Greenville Hampton Inn Re: Honors Program and he assured us the person on Dayshift would help us understand the program. I approached Tonya and to my surprise, she had already started working on finding out the reason for this enrollment problem. She found we had not been enrolled and immediately helped us with the forms and gave us a pin number and account number. She was so kind and patient and went beyond the call of duty searching for our previous stays in Hamton Inn. She gave us good information and advice on how to rectify our account. Every business need a person like Tonya. She made us feel like she really cared and wanted to help us with our problem.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    209
    75
    15
    4
    8
See reviews for
136
43
14
99
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Greeneville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2013

We spend one night in this hotel. It was very clean and everyone was very helpful. I am a light sleeper and I did keep hearing the doors open and close all during the night. Other than that it was very quite.

  • Stayed June 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 27, 2013

Everything about this Hotel is great except that 2 of the 3 Ice Machines were broken during my stay. The Eggs and Biscuits and Gravy were terrible. Not fresh and made of some kind of mix. The room A/C units are loud but every hotel in the region uses the same type. For a Hilton Owned Hotel, they could do much better. I will consider other hotels in the future. The positives are that the Beds are awesome. The Staff is great. Management just needs to fix the Ice Machines and check behind service personnel to make sure stated work is actually completed. Revamp the Breakfast or advertise it as a Continental Breakfast.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank ThomasJAdams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greeneville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 20, 2013

Great overall. Lobby was great gathering point to hang out with the family. Store and restaurant on either side are easily walked to. No internet issues, worked great. Quiet, clean and helpful staff. Lots of option for breakfast, but one morning the scrambled eggs (not real eggs) looked terrible...maybe just a bad egg day.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
knoxville, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2013

Newly remodeled - excellent staff. Staff was very courteous - helped me with direct bill. Everything was clean. Will definately stay here again and recommend it to others. Fatz next door is excellent also.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Danjean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2013

The staff at this facility are the most friendly, cordial people you could ever hope to encounter. I was always met with a smile and a "How y'all doin today?" The seating area for breakfast was constantly being cleared by both front desk and breakfast staff and they always asked if they could get me anything else. A great stay.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 2, 2013

As a consultant to healthcare and the hospitality industry for infection prevention and cleanliness, I am very particular regarding those issues in the hotels I stay in. Not one shortcoming found. Great facility and value for the money. Would definitely stay again and recommend to friends, family, and anyone else.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Greeneville

Property: Hampton Inn Greeneville
Address: 3130 E Andrew Johnson Hwy, Greeneville, TN 37745-0962
Phone Number:
Location: United States > Tennessee > Greeneville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Greeneville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Greeneville 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Hampton Inn Greeneville Hotel Greeneville
Greeneville Hampton Inn

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