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“Pleasant Stay!”
5 of 5 bubbles Review of Ramada Del Rio

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Ramada Del Rio
Ranked #4 of 11 Hotels in Del Rio
Austin, Texas
1 review
“Pleasant Stay!”
5 of 5 bubbles Reviewed October 21, 2012

My family and I had a great stay at Ramada. The rooms were very nice and clean and the overall atmosphere was very positive. The bar (White Horse) was very conveniently located and it was very fun. I will definitely want to stay at this Ramada in the future.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexS1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada-DRT, Front Office Manager at Ramada Del Rio, responded to this review, October 23, 2012
Thank you for taking the time out of your schedule to write a review about your recent stay. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for responding and if I can be of assistance to you, don't hesitate to contact me directly at 830.775.1511.


Sincerely,
Becky Wilson
Customer Service and Sales Manager
RAMADA Del Rio, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
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English first
KERRVILLE
1 review
4 of 5 bubbles Reviewed October 11, 2012

I found the stay to be comfortable. The room was clean, parking was plentiful, restaurant was adequate. Bar attendants could have gotten more tips from me if they paid more attention to the customers instead of playing with each other. I finally left because I could not get anyone's attention to get another drink.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank JOHN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada-DRT, Front Office Manager at Ramada Del Rio, responded to this review, October 15, 2012
Thank you for the kind words you said about our restaurant and guest rooms. Your thoughts are important to us, but we're especially pleased when the feedback is positive. I'll be sure to share it with our staff.

We try hard to provide the best possible service to our customers and their satisfaction is our reward. I am sorry for the lack of service you received in our lounge. This information has been passed along to our management team and will be address with our lounge staff.

We really appreciate you taking the time to let us know we're doing something right as well as where we need improvement. It is with feedback such as yours that we are able to improve. We look forward to serving you in the future.

Kind Regards,

Becky Wilson
Customer Service and Sales Manager
Ramada Del Rio
830.775.1511
becky@ramadainndelrio.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ELMHURST
2 reviews
2 of 5 bubbles Reviewed September 26, 2012

my arms at times would stick to the arm chair in the room---this chair has not been cared for in a long long time and needs to be replaced---------one morning i was waken up by the person in the room above me at 3am he or she was moving things around the room loud enough to wake me

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada-DRT, Front Office Manager at Ramada Del Rio, responded to this review, September 28, 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience while our guest anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues in regards to the cleanliness of the chair will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 830.775.1511.

Sincerely,
Becky Wilson
Customer Service and Sales Manager
RAMADA Del Rio, Texas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Del Rio hotels

Rio Frio, Texas
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 20, 2012

I have never had a less than stellar stay at this property. David Longo was who took care of us when we checked in. Thank you David for taking great care of us!! The room was spacious, clean, and comfortable!! Breakfast was average and not great, but not bad.

Room Tip: Ask for a suite in the new wing.
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atomicbart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada-DRT, Front Office Manager at Ramada Del Rio, responded to this review, September 24, 2012
Thank you for being our guest! We are glad you enjoyed your recent stay at the Ramada in Del Rio, Texas.

We understand that you have a choice and we appreciate that you selected our hotel for your lodging needs.

We are committed to providing the very best quality and customer service. Your goodwill means everything to us! My staff’s goal is to make this your home away from home and the place you want to stay every time you visit Del Rio.

Again, we thank you for choosing Ramada Del Rio. Our entire team is committed to creating caring experiences - every person, every time. We look forward to seeing you on your next stay.

Sincerely,
Becky Wilson
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Del Rio

Property: Ramada Del Rio
Address: 2101 Veterans Boulevard, Hwy 90 W & Cantu Street, Del Rio, TX 78840
Phone Number:
Location: United States > Texas > Del Rio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 11 Hotels in Del Rio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Del Rio 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ramada Inn Del Rio Hotel Del Rio

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