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“Great Customer Service”

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Best Western Inn Of Del Rio
Ranked #4 of 11 Hotels in Del Rio
Certificate of Excellence
Arlington, Texas
1 review
“Great Customer Service”
Reviewed May 3, 2014

Danny Patel and the rest of his staff were amazing. After a long, hot day of riding motorcycles we were greeted with cold, refreshing beverages upon check-in. He also had towels specifically to clean our bikes. I left my leather shaving kit in my room on my departure and Danny and his staff retrieved it and mailed it to me at no cost. What a great way to run a business. I will definitely support this motel anytime I'm in Del Rio.
Thanks again Danny.
Joe

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, Manager at Best Western Inn Of Del Rio, responded to this review, May 21, 2014
Dear Mr.Jim

Thank you for taking the time out of your busy schedule to write a review on trip advsor
I am passing on your comments, knowing that it will serve as an inspiration to our staff to
continue their efforts.
We appreciate your patronage and hope you will stay with us at the Best Western Inn of Del Rio next time you are in Del Rio, TX. We look forward to your return.

Sincerely,
Danny Patel
Manager
Best Western Inn of Del Rio
Tel - 830 775 7511
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    68
    56
    19
    9
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Minters Chapel
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 2, 2014

We stay here every year for the excellent service. Rooms are spacious and clean and breakfast is delicious. Owner provides complimentary drinks at check-in and rags for vehicle cleaning. Highly recommended.

Room Tip: Ask for a room on the south side facing the pool.
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Archer O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, Manager at Best Western Inn Of Del Rio, responded to this review, May 3, 2014
Dear Sir,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 830-775-7511.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Danny Patel
General Manager
BEST WESTERN Inn of Del Rio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 28, 2014

Wonderful Staff! Met our group with cold drinks after a long ride on a hot day! What a way to check in! Microfiber towels for bike clean up was super nice. Well maintained facility! Rooms were fresh and clean.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, Manager at Best Western Inn Of Del Rio, responded to this review, May 3, 2014
Dear Sir,

Thank you for the great comments!

Best Regards,
Danny Patel (Manager)
Best Western inn of Del Rio
Tel - 830 775 7511
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Giddings, United States
Level 5 Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 23, 2014

Rooms have been completely updated. Staff is excellent. I will stay here again. Bed is comfortable to me. Internet has been very good. Shower head and pressure were very good. Brand new A/C. Flat Screen tvs. That being said, Cable had some quality issues in higher numbered channels. But I dont watch that much tv. Again, I'd stay here again without reservation.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ronald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, Manager at Best Western Inn Of Del Rio, responded to this review, May 3, 2014
Dear Sir,

Thank you for your positive comments regarding your recent stay with us. It is our pleasure to go above and beyond for our valued guests.
Our staff work hard each day in order to make our customer feel valued, and we are pleased that this was evident during your stay with us.

We look forward to your next stay, and want you to know that we truly value you as our guest!

Best Regards
Danny Patel
Manager
Best Western inn of Del Rio, TX
Tel - 830 775 7511
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, MO
Level 6 Contributor
285 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed April 2, 2014

I was traveling on a motorcycle trip with some friends and ended up staying here. The staff/owner met us at the door and got the three of us check in in no time at all. He even offered us bottled water while we waited.

The rooms are large and comfortable and more importantly they are clean.

I would have no problem staying here again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajayhawkfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, Manager at Best Western Inn Of Del Rio, responded to this review, April 11, 2014
Dear Sir

Thank you for your review, we are delighted you enjoyed your stay and look forward to welcoming you back

Regards
Danny Patel
Best Western inn of Del Rio, TX
Tel 830 775 7511
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 9, 2014

This hotel is a little older, but the rooms are large, very clean and the service is what you would expect from a 5 star hotel. The staff was so friendly and accommodating. The breakfast area was nice and CLEAN. Not like the so called "larger hotels" whose breakfast bar looks like an overnight party of teenagers destroyed it. The staff takes the time to make sure the breakfast area stays clean. Kudos to this hotel. This hotel is worth the stay. I intend on staying again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Russell T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, General Manager at Best Western Inn Of Del Rio, responded to this review, March 16, 2014
Dear Russell

Thank you for your positive comments regarding your recent stay with us. It is our pleasure to go above and beyond for our valued guest.
Our staff work hard each day in order to make our customers feel valued, and we are pleased that this was evident during your stay with us.
We look forward to your next stay, and want you to know that we truly value you as our guest!

Best Regards
Danny Patel
General Manager
Best Western inn of Del Rio, TX
830 775 7511
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ranger, TX, United States
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2014

I stay at this Best Western about every 2 months. There are other motels/hotels in Del Rio but why go anywhere else when I have already found the best! The rooms are very clean, the staff are very friendly and accommodating plus I LOVE their breakfast bar especially the fresh made waffles!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Rhonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innofdelrio, Manager at Best Western Inn Of Del Rio, responded to this review, March 4, 2014
Dear Rhonda B

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 830-775-7511.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Danny Patel
General Manager
BEST WESTERN Inn of Del Rio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn Of Del Rio

Property: Best Western Inn Of Del Rio
Address: 810 Veterans Blvd, Del Rio, TX 78840-4064
Phone Number:
Location: United States > Texas > Del Rio
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Hotel Style:
Ranked #4 of 11 Hotels in Del Rio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn Of Del Rio 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Best Western, Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Inn Of Del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Del Rio
Del Rio Best Western

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