We went to Prima Pasta for a late lunch (around 2:00 p.m.). There were plenty of employees--3 of them were just hanging around behind the bar, talking to each other. Our waitress informed us that there was tea and water only--the fountain drink machine was broken. That was OK with us, but there is an HEB a few blocks away, so you'd think they could have made a trip to buy some sodas.... Anyway, when our waitress arrived with our iced teas and bread, she had one tea under her arm, the other in her hand, and the bread in her other hand. Yuck! Underarm tea! I had the eggplant parmesan and a Caesar salad. My husband had lasagna and a tossed salad. The Caesar dressing tasted bottled and was drizzled on my salad (not tossed like a true Caesar). The parmesan cheese on the salad was from a plastic bottle-not shaved like you would expect from a real Italian restaurant. The eggplant was good. The spaghetti seemed like what you would make at home, with the help of Ragu. My husband said the lasagna was OK but seemed too salty. His salad was boring-no tomatoes even, and the dressing was also bottled.
Overall, we felt that the food here was not anything special. If you are in the mood for lasagna in Del Rio, Stouffer's makes a great one you can purchase in the frozen section at the store.
The booths here face out, so we were forced to stare at the staff, who, for the most part, were just talking to each other and watching sports on the TV (maybe one should have been going to buy sodas?). The ambiance was bad. There was no music, just two TVs: 1 behind the bar, and 1 on the back wall. Not too conducive to a nice dining experience. The layout of the space is odd (long and narrow), but it would be good for large parties. Also, they allow you to bring your own beer and wine, so that's a plus. Apparently, the liquor license didn't pan out...
This place should:
1. Train the staff better. Start with carrying drinks on trays, not under arms.
2. Work on ambiance (music, table cloths, flowers/candles on table).
3. Remove the TVs so staff will not just sit and watch sports.
4. Use fresh and homemade items, starting with real parmesan cheese (shaved) and homemade dressings.
5. Have a manager with experience in the restaurant business.
Sadly, this is yet another failing restaurant to occupy this location. Maybe they will read this review and make some changes. They have potential.
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