Ever wonder what would happen to your online booking payment if your trip was canceled at the last minute? It happened to me and I certainly was glad I had booked my tour with Walt Goodrich, Discover Saipan. Our cruise ship could not dock because of bad weather. Would our very large tour group get a refund? Even though this cancellation undoubtedly caused him and his team big problems and a lot of cash out-of-pocket, Walt was very gracious. I was impressed by his handling of the situation and his follow through. If booking tours over the Internet makes you the least bit uneasy, choose Discover Saipan. Everything about this business is first-class! You are in good hands with Walt!