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“Review of Hotel Restaurant Only”

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Mariana Resort & Spa
Ranked #12 of 35 Hotels in Saipan
Reviewed January 21, 2012

The restaurant has a buffet for both breakfast and lunch. When food runs out, it seems the staff waits a long time before replacing it. This happens so often that it appears it may be a policy of the restaurant manager.

The quality of the food is generally not as good as the other hotel buffets on the island and yet, they make no effort to improve it and seem content to just serve as little food as possible since most of the hotel guests have prepaid food coupons. As for the local customers, some of the staff often display a poor attitude.

Stayed: January 2012, traveled as a couple
5  Thank OnIsland10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 - 23 of 179 reviews

Reviewed November 28, 2011

My wife and I came back today from this resort and already miss the place. Many, many good things about this resort. Let`s start with the staff. Absolutely wonderful!. Smiling , helpful and friendly but not in your face. Organized and punctual shuttle buses to downtown area and golf carts to the room upon arrival.
We had a Villa room and it was very spacious clean with all amenities. A friendly cat became our pet for the week. Service was very prompt when we asked for some maintenance on the outdoor hot tub. Within minutes it was fixed by a friendly guy and had no further problems.
All in all a great place for couples. The beach is very small but cozy with a nice guy named Jerry who kept the area clean, rented out snorkeling and kayaks and cooked an amazing BBQ plate for just 10 dollars. Snorkeling was great and we did it everyday. Buy some reef walker shoes and you are good to go. Crystal clear water, lots of fish and warm water. No problems there whatsoever.
My wife liked the Spa but wasn`t my cup of tea. I prefer a more friendly, interacting kind of atmosphere but I guess a spa is suppose to be relaxing and quiet and serene and it was.
The restaurant prices are very expensive as are the beers. We bought most of our drinks at the gift shop and noone seemed to mind. They offer a poolside BBQ 3 nights a week where you can cook yourself a surf and turf meal. A little expensive but very enjoyable. We actually ordered just 1 plate and shared it and that was enough food.
I have no complaints other than the food and drink prices. We would have had more meals at the hotel if the prices were more affordable. Instead opted to go to town and eat at local restaurants.
Nice pools, wedding chapel, go carts, golf steps away.
I would rate this resort a 4.7 out of 5. Not 5 star luxury, but quaint, comfortable, great location, very quiet at night, great staff, punctual shuttle service and amazing snorkeling.
One of my best vacations ever.
P.S. Our room didn`t smell strange at all.
R. Angus Yokohama Japan.

Room Tip: We enjoyed the Villa room. Quiet and private with a deck for watching stars plus a hot tub and a ter...
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  • Stayed: November 2011, traveled as a couple
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4  Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2011

I travel to Saipan multiple times a year and stayed in this hotel for this trip. Previously I stayed at the Hyatt, and did not like the out-dated, mold infested rooms. So I decided to give this place a try.
The place has huge rooms, cheaper prices, nice views and better bathroom fixtures, compared to Hyatt.
BUT, internet connection not consistent, very isolated with no coffee shop nearby, breakfast starts at 7am (not friendly to people from the States who will be jet-lagged and will wake up at 2am), lunch buffet is terrible, and most of all, they use a cleaning agent that gives the rooms a funny smell that made my head hurt.
Next time I am trying the BEST KEPT secret hotel on Saipan, a new one on the other side of the island: Lau Lau Bay resort:

  • Stayed: March 2011, traveled on business
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Thank Nanjingren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2010

Very spacious and tidy room (Reef Side rooms). Great spa in next to hotel entrance. Magnificent golf course (dry season in April). Beach benches are chargeable at USD5.00 each and not so much sandy beach area although it is a great snorkelling spot, right in front. Very low tide in noon hours. Advisable to have snorkel shoes. Weekly bus coupon is available and handy to have. About 30 minutes to Garapan town area. Thursday night market is nice to be at. Magic dinner show is available at Hyatt Regency Hotel in Garapan.

  • Stayed: April 2010, traveled as a couple
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Thank SmileyPic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

Mariana Resort and Spa is our hotel of choice for our several trips to Saipan each year. It is in very good condition and boasts very nice ocean views from clean, spacious rooms. The staff provide excellent service and the grounds are very pleasant for an after dinner stroll. The spa is, by consensus of ourselves and several locals, the best in Saipan and is certainly worth the extra ten or twenty dollars a day for the scenery alone. While it is a bit off the beaten path, that's not such a big problem on a small island like Saipan and convenient, free transportation options abound for the fifteen minute trip into town for additional dining, shopping, etc.
Be sure to reserve a couple months in advance and look into the discounts for advanced booking, five day stay, and the slight additional charges for the delicious breakfast buffet and spa package. They have an executive course as well as an 18 hole golfcourse which they sell some packages for too.
Mariana Resort offers much more than most of the hotels on Saipan for a bit below the same price.

Stayed: March 2009, traveled as a couple
Thank rikraeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2009

Food servers should always tie up there hair. I went to Puduo King Cafe and there was one waitress with a long hair which was flying into the food that I ordered. That was so gross....Pls. not cleanliness is next to Godliness...

  • Stayed: June 2009, traveled solo
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4  Thank annarussian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile
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Stayed: October 2017, traveled as a couple
Thank Eun Bin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mariana Resort & Spa

Address: Umang Street, Marpi, 96950, Mariana Islands
Location: Mariana Islands > Northern Mariana Islands > Saipan
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Saipan
#5 Luxury Hotel in Saipan
#5 On the Beach Hotel in Saipan
#5 Spa Hotel in Saipan
Price Range: $116 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mariana Resort & Spa 4*
Number of rooms: 124
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Also Known As:
Mariana Resort And Spa
Mariana Hotel Saipan
Mariana Resort Saipan

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