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“Almost threw myself off the open roof bus to get away from Leann”

The San Francisco Sightseeing Company
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San Francisco Hop-On Hop-Off Tour
Ranked #123 of 284 Tours in San Francisco
Type: Bus Tours, Tours
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Owner description: San Francisco Sightseeing has been offering the premier sightseeing and motorcoach tours of San Francisco, the Bay Area, and beyond since 1911. We offer fun, interesting, and educational San Francisco sightseeing tours, motorcoach charters, convention services, multilingual services, and much more.
Lowell, Massachusetts, United States
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
“Almost threw myself off the open roof bus to get away from Leann”
1 of 5 bubbles Reviewed August 31, 2013

First, I will say that this tour was only booked in order to do the Alcatraz tour. The bus portion was on August 24, 2013. We had two days but read on and you will see why we didn't use the second day.

We started out on a bus with a great tour guide, Frederic I believe his name was. Immediately thought this was a great idea. We stopped at golden gate park, then got back on and that is where it went bad.the tour bus driver was really nice but the guide was absolutely pompous. We got to the golden gate bridge and there was a traffic mess. Leann, being as self important as she is, decided to get off the bus to yell at the cops to tell them they need to do their job. Great!

Then we have to back up 10 times to even make a corner. We pull up to the stop and there are 20+ people waiting to get on. Apparently they were waiting for an hour or so. They were annoyed and rightfully so. The buses only run randomly so there isn't a flow of buses to pick you up. They just make it sound that way. Leann was arguing with some guy who didn't speak english well and started barking in front of everyone. She started saying "I'm not going to do this! Don't touch me!" we were sitting right there and saw that he was just trying to get on because he was irritated he was waiting for ever.

Then we let 4 people on and get on our merry (read as suicidal) way. We are then subject to leann's holier than thou attitude. Did you know she lived in Rome? Based on how she describes people working in the Internet companies you would think she may have been fired from one... We also got to listen to her tell everyone that people wait to be on her tours. I can tell you that the guys behind us and my 3 friends would wait to NOT be on her tour. Also i question a statement like that because you give tours, are you really that self important that you think people who have never been to the city would actually ask for you? We didn't even stay on until the end because we couldn't stand to listen to her. I legitimately would have thrown myself overboard to get away from her.

FYI between golden gate bridge and ghirardelli sq we couldn't let anyone else on because it was full. They all yelled about waiting an hour for a bus as well... Absolutely awful end to that trip.

Visited August 2013
7 Thank Jamie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

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Minneapolis, Minnesota
Level Contributor
82 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“The only way to see the many sites of this fabulous city!”
5 of 5 bubbles Reviewed July 8, 2013

Our tour guide on the bus was Aaron, and he was absolutely terrific. His humorous, but informative, narrative and interaction with the participants was entertaining and made the total experience loads of fun! We would highly recommend that you get on his bus, if at all possible. No worries about traffic, parking, or trying to find all there is to see...there are many trivia items that we weren't even aware of before we took this tour.

Visited July 2013
Thank charms1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
177 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
“Disorganized...Take Another Tour”
2 of 5 bubbles Reviewed June 17, 2013

Before leaving NYC we booked two tours via telephone with Gray Line Sightseeing .We were given a confirmation number and told that we would pay on the day of the tours.The first trip was to Monterey and Carmel.We were picked up at our hotel,and after other passengers had been picked up,the bus stopped at Pier 39, where we were told to disembark and walk across the street to a ticket booth to pay for the trip.We gave our confirmation number and waited on line10 minutes,got the tickets,then walked back across the street onto another bus which was to take us on the tour.Highly disorganized, since the ticket agent didn't seem to know which bus was to take us on the tour,and since we were never told about changing buses.The ticket agent told us that the tour we were on and the tour we we were to take the following day, were no longer operated by Gray Line.Those tours were sold to San Francisco Sightseeing Company, a week before we arrived.We've been on many tours in many states and countries.We never had to get off the bus and jump through hoops to get tickets, when we had already booked on the phone in advance.
The bus dropped us off at Monterey where we had two hours to spend.The town features uninteresting shops and an aquarium.The last stop on the tour was Carmel, where we only had one hour to spend.That was a very interesting artsy town with great shopping and great architecture.There was a beach at the foot of the shopping district, but we had limited time, so by the time we walked down to the beach, it was time to go back to the bus.More time should have been alotted for Carmel.
The best part of this tour was our driver ,Vince.He was the absolute best tour guide! Personable, kind, knowledgable, with a great sense of humor.He is definately an asset to whatever company now owns this tour!

Visited June 2013
3 Thank newyorknatives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Stockholms Län, Sweden
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Value for your money!”
5 of 5 bubbles Reviewed May 31, 2013 via mobile

Really great! Well organised and super friendly staff in general and LeAnne in particular, who took that extra step!

Visited May 2013
Thank Olle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Monterey & Carmel day tour & time travel tour of California history”
5 of 5 bubbles Reviewed May 28, 2013

The Gray Line day trip to Monterey and Carmel was easy to book online. They picked me up at my Union Square hotel and shuttled me to their Fisherman's Wharf location where I joined the already-forming queue. As soon as we hit the road, the driver was full of information and he was excited about the trip even though he has probably driven it many times. Every hill, curve, or building seemed to have an interesting story. The other people on the trip included several single travellers and people from all over the world. It was lots of fun getting to know them as the day went on. When we arrived in Monterey, we picked up people at an inn there, drove through the lovely downtown, drove past the tantalizing Fisherman's Wharf, then on to the cannery area. Your appreciation of Steinbeck will grow here. I didn't go into the aquarium opting to check out the everything-Steinbeck street three or four times. The two hour stop here seemed a bit too long but it gave me time to walk south along Ocean View Boulevard (very close to our drop off and meeting point) to see the research station and a cove where many sea lions congregate and rear their young.
17 Mile Drive through Pebble Beach was fantastic. The driver pointed out who lived where, which homes were used in which TV shows and movies. Walking around Carmel was simply magical. The takeout panini from Luca's Deli had the tastiest ingredients ever. Even on the return trip, the driver had lots of information about the places we saw along the route. I appreciated his mastery of telling several stories from California's rich history over the course of 11 hours, making it interesting and eventually weaving the threads together. His mellow delivery did not hide his enthusiasm and pride in sharing his part of the world with us -- California is even more beautiful and surprising than I imagined. When the bus returned to the city, he dropped the Union Square passengers off first! Bonus for me. Plan for the trip to take more time than advertised, especially if they drop off, or pick people up at their transfer point in Monterey.

Visited April 2013
1 Thank kerryblue57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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