We were visiting SF and had to give this place a try....and it did not disappoint! Don't let the long line discourage you, it moves pretty fast - even on the weekend!
There are such wonderful flavors and everyone in our party loved their choices: Scoops of roasted banana, toasted coconut, coffee sundae and afternoon sundae!
Not sure why people have complained about the employees being rude. We had a ton of questions and they were patient and helpful.
We will definitely be back to try new flavors!