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The Marker San Francisco, A Joie de Vivre Hotel
Ranked #43 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
New Jersey
Level 5 Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Outstanding”
Reviewed November 30, 2009

I cannot say enough about this hotel. I don’t want to spoil it because once everyone finds out about it, then I won’t be able to get a room or won’t be able to afford one. Wonderfully comfortable beds and baths, breathtaking lobby, large fireplace and lounge where wine is served at 5 PM and coffee at 5 AM (great for the jet lagged). 24 hour room service (albeit somewhat limited in the wee hours) !! Incredible gym and spa area. Just down the street from Union Square and all of the action of shopping and restaurants. Theaters are on the next block. If I had one complaint it would be the restaurant (Grand Café) that is attached. One order of waffles and one continental was $40. However, many other places to choose from. Everyone goes to Dottie’s around the corner (there is a line out the door). Olympic which is almost next door doesn’t look like much but we had the best pancakes there! Give it a try. Finally, if you have a car, just park around the corner at the 24 hour lot on Taylor. I saw no reason to pay for the valet service which I believe worked out to about twice the cost.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Central Coast,Ca.
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 29, 2009

My 5 fellow moms and I recently stayed at the Hotel Monaco recently for 2 nights, and were more than satisfied. After researching MANY hotels (I had 5 women to please, after all), I was relieved that everyone was thrilled w/the choice. We had 2 adjacent rooms which were stylish and fun. Very comfortable beds w /duvet covers and good-quality linens. Room was spotless and spacious for a big city. Bathroom was nice and bright w/ Aveda products. Location was good w/ all the popular retail stores w/in walking distance. Service curbside and at the desk were absolutely excellent. Staff allowed us to leave our car until late in the afternoon, w/no extra charge. I really appreciated this, as having to get our car, and find parking for a couple of hours would have been a hassle.
The only problem we had was after arriving back to the hotel from dinner Sat. night my friends wanted to have dessert and drinks in the restaurant, rather than the lounge. When they approached the maitre'd, he was very abrupt and informed them that the restaurant was for those eating dinner only. This, despite many available tables. To the other employee's credit, when informed of the host's behavior the next morning, they were shocked, and asked us if we would be staying another day. Unfortunately, we had to get back home.
All in all, the Monaco is a terrific hotel, and we will definitely be back!
P.S. Small dogs are welcome. The hotel even keeps a photo album of their canine guests!

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMomCentralCoast_Ca_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 23, 2009

I spent four nights at Hotel Monaco at the end of September. The hotel and rooms are tastefully decorated, clean and modern, but with a 'Medieval' twist.
The hotel is in walking distance of Union Square, but SOMA and the business district is quite a hike.
At check-in I was given a double room which I asked to change to a queen room if available. The next day my request was honored and I was shown several queen rooms to choose from. Excellent service!
I did not use the restaurant, bar, nor attended the free wine tasting soiree. WiFi service is free but requires you to sign up using an email address.

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dieuwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpinetti, Director of Guest Services at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review, November 28, 2009
Dear dieuwer,
I'm glad to see that you enjoyed your four nights here at the Hotel Monaco! Thank you for your comments on our tasteful decor and the "Medieval" twist! That is a first for us here at the Monaco but a great description. I can see how some of our darker colors and decorations from around the world could make one think that.
It's also a pleasure to see that our Front Office Team was able to accommodate your room request to your satisfaction.
I'm sorry to hear that you didn't get a chance to experience the Grand Cafe or our Hosted Wine Reception but understandable as there is a lot to do & see in our beautiful city.
We hope you had safe travels bake to Boston and look forward to your next stay with us.

Regards,
Greg Pinetti
Director of Guest Services
Hotel Monaco-San Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
victoria, BC
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 17, 2009

Everything about the hotel is delightful, from complimentary wine in the evening to the zebra and leopard pattern complimentary robes. The smallest comfort has been provided. They are pet friendly. We wanted to upgrade our room from one bed to two, but none were available the first night. For the second night, they upgraded our room without charge.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tcake1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2009

Spent 8 glorious days in San Francisco...first time on the west coast. The city is wonderful and to top it off the hotel was the icing on the cake. Yes, room is a little small but it is very quaint and clean. The staff from Christine at the desk to Benji at the front door were all helpful and gracious. The food at the Cafe was great and we thank Jose, Eduardo and staff for all attention and excellent service. Can't wait to return!

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gpp20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East coast
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2009

I am a Kimpton fan, but the SF Monaco is definitely just a "nice" hotel. I'm not certain where all of the raving reviews come from, but from someone that travels around the US very often for business, I will likely not stay at this hotel again. Everything was adequate. But the location also left a lot to be desired. If the city can clean up the edge of the Tenderloin district, then this spot could really hop, but for now, it's average. The staff were accommodating and friendly, but I think that is a Kimpton trait (and advantage).

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zenblitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northamptonshire
Level 4 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 2, 2009

Recently stayed at this hotel on our honeymoon for 3 nights, it was perfect. Alot of reveiws stated how small the rooms were, ok they werent the biggest in the world but were perfect for our stay, who spends that much time in there room when you have a wonderful city to explore? Most importantly the rooms were extremely clean, comfy beds and nicely decorated. The location was perfect just off union square, about 3min walk, and just round the corner from Dotties True Blue Cafe, best breakfast in SF! The staff were extremley friendly and helpful. And loved the complimentary wine evenings the hotel has each evening, a perfect way to unwind after a days sightseeing. Will definately stay again.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vicky b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Marker San Francisco, A Joie de Vivre Hotel

Property: The Marker San Francisco, A Joie de Vivre Hotel
Address: 501 Geary St, San Francisco, CA 94102 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in San Francisco
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#52 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Marker San Francisco, A Joie de Vivre Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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