Our Reservation at the San Francisco Monaco was from December 13 thru 18. We made the reservations after reading the glowing reviews on tripadvisor.
On the 4th night of our stay, we heard loud music in our 3rd floor room and complained to the front-desk at 9:30PM and at 10:30PM. They told us that there was a party in some part of the hotel which they had no control over. They offerred to move us to two seperate rooms and split the cost, but they couldn't get the music reduced. Not only that, they alleged that we were the only people complaining about the music!
This is the first time I have ever stayed in a 4 star hotel where the music travels all the way from the lower level to three floors up. Not only did I get a terrible head-ache, but I also ended-up with a bad night of sleep before an important client presentation the next day. A very bad experience for any business traveller.
I definetly won't stay at ANY monaco ever again.
- Official Description (provided by the hotel):
- Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more less
- Reservation Options:
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- Also Known As:
- Kimpton San Francisco
- Hotel Monaco San Francisco