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“Pleasant 2nd stay, can recommend better this time!” 5 of 5 bubbles
Review of The Marker San Francisco

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The Marker San Francisco
Ranked #49 of 233 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
London
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Pleasant 2nd stay, can recommend better this time!”
5 of 5 bubbles Reviewed May 4, 2013

When we stayed here the first time a number of years ago, I was not overly impressed I have to say. But after having looked at the available hotels for this stay (granted we did not check months in advance) we ended up with this one again. It was a birthday trip and as such we splurged and got a superior kings suite. my my we did NOT regret it! The room was gigantic, the shower was just gorgeous (I could live in it!) and the service was magnificent. The lady in reception, whose name I never got unfortunately, helped us get reservations for birthday drinks and dinner and even sent us a complimentary bottle of champagne. So nice! No door slamming this time, although there was no 'do not disturb' sign so housekeeping knocked on our door every morning. But at least it got us out of bed! Location as always was brilliant the staff is very friendly at all times too. This time everything was just wonderful, definitely 5 stars! But really, next time we MUST try and find the time to try the spa... 3rd time's a charm right?

Room Tip: If you can afford it, go for a superior kings suite!
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarijkeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (337)
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English first
Raleigh, North Carolina
Level Contributor
111 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed May 2, 2013

Recently spent five nights at the Hotel Monaco for a conference. We had a nice room, fairly average in size, nothing small or large. The furniture was nice, and the rooms were completely updated with colorful wallpaper in the bedroom and bathroom. The bathroom was updated. A safe was provided in the closet, free of charge. The room had a mini-bar (dorm fridge) with very pricy items as one would expect. As Kimpton chain members, we were able to access wifi in our room for free, which was faster than expected. The television in the room was a good size, but the channel selection was poor (20-25 options), omitting some standards like HGTV and Bravo. Our fifth-floor room looked out onto a busy street which was quite noisy at all hours through windows that were bolted shut and provided very little in the way of soundproofing. The hotel left a newspaper outside the room every morning (for Kimpton members perhaps). The room did not have a coffee/tea machine as one might expect. You could get free tea and coffee in the lobby each morning, and a wine reception was held every afternoon for one hour (5-6pm). The hotel provided no breakfast for guests as part of the rate, but there was a restaurant we did not use. The hotel lobby was very nice with several seating areas, sofas, comfy chairs, etc. I would say the best asset of this hotel was its staff, who spoke every time we entered or left (hello, etc.), and who were always willing to help wrangle a taxi or provide advice to the wayward tourist. The housekeeping staff were likewise extremely friendly at all times. Well managed property--it shows. I would say the worst feature of this hotel was its price, at $240 a night, ringing in at a whopping $280+ per night with staggering city taxes and fees. And this was a special "conference rate," presumably discounted. Ouch. San Fran is fun to visit, but it isn't all that, especially this grimy downtown location with panhandlers and homeless begging for cash on every corner. We were hit up five times for cash on a three block walk back to the hotel from dinner. Perhaps the city should redirect some of its hotel taxes toward this glaring "issue," but I digress. If you need to be a few blocks from shopping around Union Square, the American Conservatory Theater, the Powell-Hyde streetcar line, the transit options on Market Street, or convention facilities, this location will work for you. Admittedly, there are reasons to stay here. But I have to wonder, is there an equivalent hotel or B&B in a nicer part of town at this price point?

Room Tip: Exterior rooms are pretty noisy with buildings across the street looking right into your windows. In...
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  • Stayed April 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kevboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 2, 2013

I enjoyed my stay here at Hotel Monaco. I like the decoration in the room and it is kept clean. I also love the friendly service of the staff and appreciate the free one hour wine that offers at the lobby lounge at 5pm.This hotel is located near shopping/restaurant and it is perfect for exploring the city by just walking around the area. If you do need to park your car there are a few other 24hr parking garages across the street that offers more affordable rates.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveller_11022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SG
Level Contributor
179 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

It's a really sweet boutique hotel. Old but refurbished and comfortable and nice. The staff were very helpful and attentive. The room was smallish but I've been in smaller. Bed was nice and big and comfy. Very important. It was a little bit colorful... the wall paper and stuff. So a bit not me but it's fun! And they are a pet friendly hotel. I'd never been at a hotel where out in the front door there is a sign and two doggie bowls. One with water, the other dog biscuits to welcome furkids who travel with their humans! The location is not bad, it's on Geary and Taylor. A few blocks from Union Square and the heart of SF city. Free wifi for those on their loyalty program!! That was a great plus for me. I don't think there is much of a view (my room overlooked the dumpter at the back). There's only one restaurant but the people are so nice and friendly and helpful, the food's ok but you can get better elsewhere within walking distance. They even have a wine happy hour in the evening, ice water in the lobby while you wait. I felt welcome and at home!

Room Tip: Sign up for the loyalty program and get free wifi and $10 for mini bar use (you can get at least 2 c...
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  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 28, 2013

The decor and layout are different that most hotels. Comfortable and convenient when is SF, but decor is definitely modern, but tasteful. Good work out facility, but is could be a little larger. Nice bar downstairs. I did not get to eat in the restaurant, but it is SF so there are many good restaurants close by.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 15, 2013 via mobile

Excellent, quirky hotel in a great location just up from Union Square. I travelled with my Dad and we had a double/double room, loved the decoration and modern room. Wasn't the most spacious room I've ever stayed in but it was perfect for us as we were exploring the city most the time! Lovely breakfast room and bar. Would definitely stay here again or at another Kimpton hotel!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Globetrotter2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 14, 2013

This is a perfectly fine hotel, with an excellent location. (Ignore reviewer comments about its "bad" location, since every place in San Francisco can be dicey--remember: this is a city where it is seriously debated whether people have a right to walk naked down the street, let alone aggressively panhandle). The decor is eclectic and colorful, and many of the guests are young and stylish. The front desk staff is friendly and helpful (a burnt out light in my room was promptly taken care of). My basic queen-bed room was small, but clean, quiet, and comfortable. The adjacent bistro is quite good, but there are tons of restaurants nearby. Although not a "luxury" hotel, it is solidly first class, and I would like to give it a 4.5 rating. In fact, its overall amenities and ambience are comparable to those of the Marylebone Hotel in London, which I reviewed earlier this year.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tuckernyc2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Marker San Francisco

Property: The Marker San Francisco
Address: 501 Geary St, San Francisco, CA 94102-1640 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in San Francisco
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#51 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Marker San Francisco 4*
Number of rooms: 208
Official Description (provided by the hotel):
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco

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