I was able to get a great deal on my flight and hotel through Hotwire and the W was a surprising addition to the deal. I was excited once I arrived in the lobby and the front desk staff were awesome and super friendly.
When I saw the room reminded of boutique hotels in NYC and it had a stylish and trendy feel to it. The excellent location, was good and it is located for a short walk to Union Square and a taxi ride to Fisherman's Wharf.
I would recommend this hotel to anyone who appreciates good customer service and aesthetically pleasing surroundings.