As other reviewers have stated, there is no reception desk. You enter the hotel through the bar/restaurant and you can check in at one register by the door and another at the bar. What used to be the reception desk and lobby is just a space with tables and chairs.

The room I was given was updated, average size (for SF) and street side. For 2 people with luggage it might be a bit tight.

What there is:
An in-room safe (mine didn't work);
A Keurig coffee maker and 6 pods (only 1 decaf);
2 small bottles of complimentary water;
Fridge (it's full of their own drinks for sale);
Nice toiletries in the bathroom, a bathrobe (don't smuggle it home - they will charge you $85) and a hairdryer;
Alarm clock with 2 outlets and 2 USB ports to plug in phone chargers (yay).

What there isn't:
A dresser for long stayers. There is the wardrobe, but only the drawers are in the nightstands.
NBCSN on the TV in the rooms (you can only watch it in the bar - which was a bit irksome during the Stanley Cup playoffs);
Great food in the bar (it's just ok and expensive for what it is).

We are a family of 4 adults from the UK and spent 4 nights here. We had a small king room at the back of the hotel and a large 2 double room at the front which was much noisier. The room was spotless with very comfy beds, bathrooms quite small.
Great location, being only a few minutes from Union Square, Chinatown and the Financial District. Entrance to the hotel was permanently closed and you had to walk through the sports bar each time which was extremely busy at times. Reception was also run from the sports bar. Rooms were prepaid but on arrival i was asked for a credit card and a charge was made to each room without any explanation. I discovered later that this is an amenity charge of $10 per room per night. Not a problem but be upfront about this charge and tell guests. Breakfast was fine.

We arrived in this hotel with 3 adults, entrance was thru the restaurant. No help with luggage. Room was with 2 small beds and 1 very small bathroom and even only 2 towels... not suitable for 3 adults at all.
This is not what we booked and payed for!When I informed at the reception (basicly just the bar in the restaurant) they didn’t help. This hotel is worthless!