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“Great hotel”
Review of Hotel Union Square

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Hotel Union Square
Ranked #103 of 228 Hotels in San Francisco
Edinburgh
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel”
Reviewed July 5, 2013

We stayed here as part of our honeymoon trip. The hotel is in a perfect location, very central and close to the shops, restaurants and cable cars, BART station etc. The rooms are small but have everything you need and the staff are lovely. Really enjoyed staying here and would recommend it : )

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Lynne1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domitille M, General Manager at Hotel Union Square, responded to this review, August 5, 2013
Hi Lynn1234,

We are so happy we were part of making your stay in San Francisco a memorable one. Once again the staff and I would like to congratulate you.
We wish you the best.

Regards,

Domitille
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,683 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (282)
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English first
San Francisco
1 review
Reviewed June 30, 2013

The hotel has a great, central location. The room was not big, but had everything we need and was comfortable. There was no breakfast, but there are plenty of bars and shop around the hotel.
Stuff was very efficient and friendly, we enjoyed our stay.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Piotr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domitille M, General Manager at Hotel Union Square, responded to this review, August 5, 2013
Dear Piotr,

Thanks a lot for the kind words, we hope that you will be back with us any time soon.

Regards,

Domitille
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 29, 2013

* Great location to catch buses or tram
* Very old - tiny elevator
* Booked a room with 2 queen beds, arrived to find we had been given one queen bed - changed to a room that only had one king size bed - They brought in a fold up bed which when laid out gave us no space to move in the room. We were offered nothing for the inconvenience.
* Room window looked straight into another room (so close you could watch their TV)
* Floors creak in the hallways
* Great water pressure in the shower!
* Huge gaps under the doors so there was lots of outside noise and light in the corridors every time someone walked past

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kezzabel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, Manager at Hotel Union Square, responded to this review, July 1, 2013
Dear Valued Guest,

I am truly disappointed that we did not have the opportunity to address your concerns during the time of your stay. We hope you’ll give us another try in the future and please don’t hesitate to let us help you have the best possible stay at our hotel.
Best regards,
Tony Abboud
Hotel Manager
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Alameda, California
1 review
Reviewed June 25, 2013

I highly recommend this hotel! It sits right in the heart of SF. My girlfriend and I stayed here for the night. Our king deluxe room was perched above Powell street. The room is very well decorated, I love the exposed brick. The room was very clean, spacious and the king size bed was so cozy! The staff here is very helpful and personable. We will definitely be back to Hotel Union Square!

Room Tip: Room 403 has good vibes. Large with great view!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, Manager at Hotel Union Square, responded to this review, July 1, 2013
Greetings,
Thank you for taking the time to share your impressions of our hotel. I certainly appreciate your warm remarks regarding our staff, location, and our spacious accommodations. I look forward to your return and the opportunity to provide you with a rejuvenating Hotel Union Square experience.
Thank you and be well,
Tony Abboud
Hotel Manager
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Denton, Texas
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 20, 2013

Stayed 3 nights at Hotel Union Square for a girl's weekend in San Francisco in mid June. Our room was located facing Powell St. on the 3rd floor and it was quiet and had a nice view of the cable cars. Yes, we could hear the cables car clang the bell, but it just added to the charm and after a while we didn't notice it at all. Besides.....we were only in the room to sleep. Concierge was SO helpful and friendly. He booked us a trip to Sonoma and Napa to tour wineries that he recommended and it was SUPER! Room was a double and very clean and very spacious. TV reception was a bit sketchy, but who goes to SF to watch TV? Beds were comfortable and had nice linens.

The front entrance was HARD to find, as I was walking from another hotel a few blocks away. It is next to a money exchange and tucked in next to a Chinese restaurant on the other side and very narrow...basically just a front door. Had a fridge in the room which was nice as there is a HUGE new Walgreen's right across the street with a gourmet deli, fruit, bakery items and drinks. HINT: Buy your Ghirardelli gift items and souveniers here at 1/2 the price and a great selection!

I would recommend staying here to others and would stay again!

Room Tip: I can attest that any room on the front of the building from the 3rd floor and above would be quiet...
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank NTexastraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, Manager at Hotel Union Square, responded to this review, June 25, 2013
Dear Valued Guest,
Thank you so very much for taking the time to write such a beautiful review about your recent visit to the Hotel Union Square, and for your nice comments about our hotel and staff, in particular our concierge. I am so sorry about the television reception this issue has been addressed and corrected. We are remodeling our entrance and placing our logo on the sidewalk to help our guests find our door. I would like you to know how good it feels to make someone’s stay with us so pleasurable that they are not only going to return, but also recommend our hotel to others. It is guests like you that give us a passion to do what we do. Thank you and I look forward to your next visit.
Best regards,
Tony Abboud
Hotel Manager
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Herzliya, Israel
Level Contributor
15 reviews
3 hotel reviews
Reviewed June 19, 2013

Iv'e stayed at the Hotel Union Square during a convention.
Asked for a room with AC and a table (Be sure to ask), I was told there is only a front facing room fitting this - I said - I'll take my chances.

The room was very quite (New double windows) , AC was great , the room was very big and spacious. The only downside is some of the furniture is a bit on the old side (cabinet , carpet), but the rest is very new and modern.

Got great service.

Room Tip: Don't fear front facing rooms - the new double windows do a good job keeping the noise out and t...
See more room tips
  • Stayed June 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Liviu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, Manager at Hotel Union Square, responded to this review, June 25, 2013
Dear Valued Guest,
It is wonderful to know that Hotel Union Square is your choice when staying in San Francisco! I am truly appreciative of your gracious compliments. Our hotel is constantly updating our furniture to enhance the look and the comfort of our guests, just like our new soundproof windows. I look forward to your next visit, and many more to come! Thank you for your review.
Best regards,
Tony Abboud
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
453 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
Reviewed June 18, 2013

Crossed America E to W 6,500 miles,17 hotels all real good but the Union Square..............top marks....warm and friendly ...helpfull reception desk....right in the heart of things but so quite.
Perfect decor...........If you go to Frisco......you must stay here......a short 30 min walk to Pier 39 and Fishermans walk thru Chinatown or......if your feet are not up to it......hop on a cable car right outside the hotel.

Room Tip: Rooms on the front are fine but we had a back room .....no view but no noise....after a hard days ex...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony A, Manager at Hotel Union Square, responded to this review, June 25, 2013
Dear Valued Guest,
I couldn’t be more thrilled and honored to have an experienced guest like you give Hotel Union Square such a great review! Providing our guests with an exceptional experience and the very best in hospitality is of utmost importance to everyone on our team. Your kind words and appreciation for our efforts will be shared with all of our associates. It would be an honor and my distinct pleasure to welcome you again for your next visit to San Francisco.
With best regards,
Tony Abboud
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Union Square

Property: Hotel Union Square
Address: 114 Powell Street, San Francisco, CA 94102-2204
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#43 Family Hotel in San Francisco
#72 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 
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Also Known As:
Union Square San Francisco
Union Square Hotel

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