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Reviewed June 7, 2011

I thought this was a great little spot in downtown San Francisco - not your typical business room. I really liked the hotel's historic feel. As people have mentioned, the rooms are small. The bathroom seemed large by comparison. The wi-fi was fine for skyping and work, I just used the free standard wi-fi, didn't upgrade. The only thing I'd change was that there were very few horizontal surfaces - a tiny shelf in the bathroom, no counter space, a small desk and a already-full bedside table. I was alone, so I thankfully didn't have to share the shelf with anyone.

I didn't have a lot of contact with the front desk, but checking in and out was smooth and friendly. Union Square is just a couple of blocks away. Wish I had time for shopping, but I was in SF for a conference.

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
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Thank angelena99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2011

While the staff was very helpful, Hotel Union Square's rooms were tiny- some even without windows! Hard to spend any time in the room. However, the decor was updated and modern and the location can't be beat. Just wouldn't recommend staying here for multiple nights...

  • Stayed: May 2011
    • Value
    • Location
    • Rooms
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Thank Dpl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tabboud, Hotel Manager at Hotel Union Square, responded to this reviewResponded June 6, 2011

Thank you for choosing Hotel Union Square for your San Francisco accommodations. We appreciate your feedback and are glad that you enjoyed our services. As for your tiny room you reserved, we also offer much larger rooms and I hope you book one of our larger rooms during one of your longer stays in San Francisco. Feel free to visit our website or call the hotel directly so we make sure we match your room to your needs. Please do not hesitate to contact me directly if you have any further needs or concerns. It is my pleasure to assist guests like you in any way possible.

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Reviewed June 2, 2011

Was let down. Location is great, but room looked and felt like a jail cell. 15' ceilings, no art, lights didn't work, 1 tiny window in the whole thing, even the bathroom.

I expected more fromt he room after seeing the amazing work they did in the lobby and hallways - great carpet, art, tile, lighting, exposed brick; an amazingly beautiful face that led to a mouth full of crooked, broken teeth.

Okay for the value, I wouldn't stay here again.

  • Stayed: May 2011, traveled on business
    • Value
    • Sleep Quality
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1  Thank seattletrav_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tabboud, Hotel Manager at Hotel Union Square, responded to this reviewResponded June 6, 2011

Dear Hotel Union Square Guest of June 2, 2011

Thank you for staying with us at Hotel Union Square and for your nice comments about the lighting and the decor. We offer a variety of room sizes and layouts including much larger rooms then the one that you stayed in. It is my sincerest hope that you will consider one of these rooms on your next visit. I sure hope you give us another visit. Thank you for your business and please come back and leave your heart in your home away from home San Francisco & Personality Hotels. Please let us know when you plan to return, we look forward to welcoming you.

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Reviewed May 31, 2011

Overall, not a bad place to stay in the Union Square area, but I imagine there might be alternatives worth the few extra bucks.

Pros: Located in a prime spot near Union Square (shopping, cable cars). Clean room. Good service. Good value relative to other nearby hotels.

Cons: Very small room. If you want a room with a view (facing the street), be sure you can sleep with a LOT of street noise from the cable cars and tourists. Bed was not very comfortable. Take into account $35/night valet parking.

Room Tip: Light sleepers: avoid street-facing rooms
  • Stayed: May 2011, traveled as a couple
    • Value
    • Sleep Quality
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3  Thank deacon30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

Without hesitation, I highly recommend this excellent hotel located on Powell Street, between Street Car Station and Union Square.
It is a beautiful hotel with modern and very comfy rooms, very kind and friendly staff, as well as all you need to be comfortable, including free wi-fi, whether you are in a business of leisure trip.

  • Stayed: May 2011, traveled as a couple
    • Value
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Thank pcasares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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