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“One of the Coolest Funkiest and Cleanest Vintage Hotels - Perfect for San Francisco!” 5 of 5 bubbles
Review of Hotel Triton

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Hotel Triton
Ranked #67 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Manahawkin, New Jersey
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“One of the Coolest Funkiest and Cleanest Vintage Hotels - Perfect for San Francisco!”
5 of 5 bubbles Reviewed January 13, 2013

During a business trip in September, I added a few extra nights for personal travel, and ventured north to San Francisco. I couldn’t wait for my first Kimpton experience, and it didn’t disappoint! I loved it the minute I walked into the hotel. Referred to as a boutique style of hotel, this property in the Kimpton collection centers around pop culture and art! The lobby (referred to as the living room) features colorful furnishings where guests may enjoy the complimentary wine hour nightly at 5pm.

Check-in was friendly and quick, and I was on my way to the 4th floor. Even the halls featured vibrant and funky colors. My room was fresh and clean and bright. The bathroom vanity and mirrors sparkled, and ample and trendy lighting was everywhere. The room featured a work desk (great for looking up area attractions in this case, or getting work done if you must), a flat screen TV, a comfortable queen bed (I slept great), relaxing chair (to contemplate your next move), a mini-bar (refresh yourself) and individually controlled AC and heat unit. As a member of their free loyalty program, I enjoyed complimentary Wireless Internet in my guest room – it worked ok considering I was in a room at the end of the hall and it stayed connected.

With a few hours to spare before Wine Hour, after relaxing with the treats immediately delivered to my room, I went exploring. Outside the front door, to either side, dining options from casual to upscale. Around the corner, cafes abound for a quick coffee or breakfast. By foot, you can walk the city to your heart’s content, and it’s roughly a 12 minute walk to the Montgomery Street BART station, with direct travel to/from SFO (I took BART from SFO and walked to the hotel with my rolling luggage and laptop). Steps from the hotel entrance is Chinatown, and I was just a few blocks from a wonderful piano bar (Zingari) at the place I stayed when I first visited San Francisco in 1994. Back by 5pm, I indulged both nights of my stay for Wine hour. Traveling solo, it served as the perfect way to meet other guests, chit-chat, or just watch the people pass by on the sidewalk. By morning, the hotel offers complimentary coffee in the lobby. Again, options for food are everywhere, some literally steps outside the front door.

The Hotel Triton is an excellent choice for the seeker of independent and/or historic lodging! This vintage building hails to the early 1900’s – but is fully remodeled with every modern amenity. Because of its age, rooms are size appropriate not only for the time period, but for the price paid in the heart of the city. If your style is very traditional or conservative (or bland), you may be better off with other ‘standard fare’ hotel options. If you have the least bit of interest in art, conversation, history, being independent, trying new things, and experiencing the word unique, absolutely visit the Triton!

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank historytraveler27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Triton415, General Manager at Hotel Triton, responded to this review, January 29, 2013
Hello historytraveler27 ~ You're HIRED! Thanks for such an awesome review. We truly appreciate all of your kind words. We look forward to your next San Francisco adventure.

Till then,
Antonio Flores
General Manager
antonio.flores@hoteltriton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,621 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Minneapolis, MN
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

After reading the mix of reviews for this hotel, I was a little unsure about booking, but the deal was right, so I went for it. Glad I did! The room was smallish, but on par for what I'd expect in an urban location such as this, and it was setup nicely and efficiently. I really liked my room- not opulently luxurious, but very comfortable, warm and inviting. Comfortable bed, interesting décor made it cozy & pleasant. I appreciated some small but important little touches, like the abundance of electrical outlets at desk level, and the ipod/iphone charging/playing clock radio. I and my too many electronics were right at home. The location is fantastic- right in the Union Square neighborhood within spitting distance of way too much great shopping- like dangerously great shopping- and right across the street from the Chinatown gate. The surrounding neighborhood is nice, non-sketchy, and seems safe. As a woman traveling alone I felt very comfortable coming & going at whatever time. Also the Montgomery street BART stop is an easy 4 or 5 blocks away, so no need to throw down for a cab to & from SFO. I did not have a lot of interaction with the staff, but those I did have were great- they were very helpful, friendly and professional. Also I was able to book a special rate that included choice of a bottle of wine or breakfast. I opted for the breakfast and it was great- at my selected time a they delivered a little bagged breakfasIf you read the mix of reviews and question whether to stay here, I think I can best put it this way: If you're the kind of person who prefers to live in a big, beige house in the suburbs, this may not be your place. If you're more of an urban-dweller, and/or appreciate a little flavor, you will be very happy here.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lindsay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Triton415, General Manager at Hotel Triton, responded to this review, January 28, 2013
OMG - Lindsay P, I couldn't have said it better myself! Thanks for the awesome review.

Hope to see you back soon,
Antonio Flores
General Manager
antonio.flores@hoteltriton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 8, 2013

This might not be a fair review, because I'm not really a city guy and SF isn't one of my favorites. The stay was for business, and certainly was accommodating.
Pros
Good staff with clean rooms
Morning coffee/tea provided - also with a Starbucks directly across the street.
Wine in the early evening for those interested.
Location was pretty good - China town gates just out of the front door. Fun walk up Nob Hill - not suggested for the weak at heart (man it's steep, and coming down is just as crazy!)
Cons
$40 a night for overnight valet parking, $32 if you park yourself down the street - make sure to budget for this.
No continental breakfast. - but again Starbucks across the street
No jacuzzi

Promise my next review will be more exciting!

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Carpguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Triton415, General Manager at Hotel Triton, responded to this review, January 28, 2013
Hi Carpguy ~ thanks for sharing your feedback with our friends on Trip Advisor. The next time you’re in the city please reach out to me directly. I want to help make your next review more exciting!

Till then,
Antonio Flores
General Manager
antonio.flores@hoteltriton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 5, 2013

Staff were so friendly and helpful.
Loved the complimentary coffee and tea in the mornings and the wine in the afternoons.
Even though we're from abroad and couldn't bring our pets, I loved their pet policy and welcoming of dogs with a jar of treats and a welcome sign with each dog's name who was staying.
Great location

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed January 4, 2013

After reviewing hotels in SF on trip advisor we decided to stay at the Triton in December 2012.
It started off really bad. After an almost 7 hour flight from NY we arrived at the Hotel and then had a quick dinner and then back to the hotel. All we wanted was a warm shower & a good night's rest. To our dismay, there was no hot water. We called the front desk & they young lady seemed clueless. She kept apologising for it. Which was fine for her but not for 2 weary travellers. She said that she was going to send the maintenance guy up. He came up & said that there was a problem with the boiler & it should be back in 20 mins.. what got us annoyed was the fact that youre running a hotel and the front desk wasnt aware of such! or why was it that they didnt let their guests know. We booked through Orbitz and they were no help either. We wanted to get out of that hotel.. We thought it was unprofessional that we had to go through such an ordeal. 2 hours later we still had no hot water & this was 11pm SF time so 2 am NY time.. we were so irate about the inability of this hotel's staff to get the basic things up and running.
In the end, cold shower on 1st night and we just stayed out the week. The rooms were small and the bathroom was even smaller with the wash sink placed outside of the bathroom. a 1st for me. Atleast the room was clean and the staff was warm and welcoming but we didnt have much to do with them, we slept and left for the entire day . The location was in a really good place, a few blocks from union square and shopping.
That was it. Personally, i would not be back there.
Enjoy your stay here maybe your experience will better than ours.
Cheers!

  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank kimmykim12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moniemil
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 3, 2013

I stayed at the Triton for one night on New Year's eve. I was given a room which I was told would face the main avenue (Grant ave) but in fact faced a back alley. It didn't bother me since I was only staying one night. It did bother me however that even though I had set the heater on max heat, the room still felt very cold. I decided to call the front desk and then realized the phone did not work, so I didn't complain.
The worst part was that when in the middle of the night, I heard very loud noises from right outside my window (turns out there is a loading dock) so the loud banging continued all night, I was unable to sleep and it was a miserable night.
When I mentioned it to the receptionist during check out, she didn't seem concerned or do anything to apologize.
Worst customer service experience and a horrible hotel stay - avoid!

  • Stayed January 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank moniemil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Triton415, General Manager at Hotel Triton, responded to this review, January 21, 2013
Dear moniemil ~ I'm so sorry to hear that you had a bad night especially on NYE no less. If there is anything that I can do to help make up for this please don't hesitate to reach out to me. The last thing we want is for this to be the start of your new year. I hope to hear from you.

Till then,
Antonio Flores
General Manager
antonio.flores@hoteltriton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

Stayed at the triton sept 2008 and finally had an opportunity to return. First off, being a kimpton hotel you are treated to a bunch of perks via the kimpton in touch loyalty program. $10 minibar credit, free-wifi, hosted wine hour each evening. This property also provided freshly baked cookies in the afternoon, though I missed out this time. Had found a lower rate on a 3rd party site and kimpton matched the rate and gave me a $25 food and beverage credit to cafe de la presse! The winter password promotion was taking place and I was given a nice bottle of pinot noir.
As for the stay itself, It was an A+! Mr. Flores and his staff are wonderful and made the stay exceptional. I arrived at 8am and Audrey at the front desk was able to get me into my room at 8am!!! AWESOME!!! She also brought me up a little welcome gift! I had a room overlooking Grant and Bush, what views! I had such a great time, that I returned 2 days later for a second stay! I can't wait for my next visit to San Francisco and will definitely have Hotel Triton at the top of my places to stay!

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank omarucsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Triton

Property: Hotel Triton
Address: 342 Grant Avenue, San Francisco, CA 94108-3607
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#15 Spa Hotel in San Francisco
#56 Business Hotel in San Francisco
#57 Green Hotel in San Francisco
#58 Romantic Hotel in San Francisco
#71 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Triton 3*
Number of rooms: 140
Official Description (provided by the hotel):
The Hotel Triton is a creative vision made real. Sprung from the imaginations of San Francisco artists, the Hotel Triton is a colorful and ever-current showcase of the pop culture that keeps this city vibrant. It is a welcoming wonderland that cares for you as if you were the Greek god for which the hotel is named. Across from the Chinatown gates, the Hotel Triton is conveniently located near San Francisco's top destinations and attractions. ... more   less 
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Also Known As:
Kimpton San Francisco

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