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“Not recommended” 1 of 5 stars
Review of Greenwich Inn

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Greenwich Inn
Ranked #178 of 236 Hotels in San Francisco
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not recommended”
1 of 5 stars Reviewed November 19, 2012

Unfriendly management. Noisy location. Not an option if you want to wake up fresh the next day! Found a 3 star hotel at the same price within 7 mile of this location. Awful breakfast. Poor customer service from the minute we arrived. Very smelly room. Not recommended for families.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Service
Helpful?
2 Thank Gullal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    12
    58
    71
    31
    33
See reviews for
38
99
9
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fernie, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 14, 2012

We were happy to find the location of the hotel exactly where we wanted to be situated - between Union and Chestnut streets, two fabulous locations in San Francisco. Unfortunately this was the only quality about the hotel that was satisfactory. From poor customer service from the minute we arrived, to a very smelly room facing one street and a window facing another, it was very loud and we were only comfortable being in the room to sleep. Also, I was charged twice for my accommodation and have not been reimbursed regardless of my effort, made to feel like it is somehow a mistake on my end. Previously we have stayed at the Cow Hollow down the street - I recommend you do the same.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank FernieKrista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Francisco hotels

Belfast
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 17, 2012

Booked this hotel based on previous reviews and low comparable costs with others in the city.
Parking was free and we had no problem obtaining a space for the three nights we stayed.
The receptionist was pretty uninterested and tried to charge me again on check in, even though the payment had been made in full when booked but didn't dispute this when I showed him the confirmation.
Our room was basic and clean with a comfortable bed, fridge and TV.
We were advised on check in that the wifi was broken, however later that night we were able to connect and it worked perfectly for the remainder of our stay.
The location was slightly further out than I expected but we walked to both Chinatown and the main piers in 20-40 minutes approximately. There was also many eating options in the vicinity of the hotel.
While the motel was pretty basic, it was clean and comfortable and I feel it offered value for money when compared with some of the alternatives in the city - I would stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank lou_s99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 9, 2012

I had selected this hotel for its convenience to a client's business in San Fran. I also was concerned over WiFi Internet access for business purpose. When I checked in, there was a sign about the internet. It gave the information and said that there was no password needed to access it.

When I went to my room, I attempted to log on and was unable to do such. The following morning I went to the office and said that I was having a problem with access. The individual there said that there was a problem and such was being worked on. The following day, when I checked out, I again said that i had no WiFi access. The clerk, with a shirk, said: Sorry about that.

I would strongly recommend that they do the honest thing and take down their sign/notice that they have wifi. Management may have such but the guests do not!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank DCtraveller1147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aschaffenburg, Germany
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 11, 2012

A cheaper way to visit San Francisco, with good quality... the hotel offers clean and comfortables rooms, with private bathrooms. Parking is included in the price room, that is definitely not common for San Francisco. You can reach the city center and the main attractions by walking (Lombard street 10', Pier 39 20' and downtown 30'). The surroundings are quite, you can walk safe at night too. Only negative point: the room was charged twice on my credit card, but I didn't get support from the staff to have my money back. Fortunately customer service of my credit card was much more helpful!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Rik_Milano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
1 of 5 stars Reviewed July 7, 2012

Room smelled of urine with window open likely to air it out. The smoke alarm was hanging by wires out of the wall so not sure it even worked. The walls were paper thin, the place was noisy and it often sounded like someone was trying our door. Spent 12 days in Northern Cal & travel relatively often and this hotel is near the bottom of the list of places I have stayed.

Room Tip: Don't stay here!
See more room tips
  • Stayed July 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Sasha630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maitland, Florida, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 11, 2012

This was the worst hotel I've ever stayed in. No where do they indicate there is no air conditioning in any room. Just imagine coming back to your room around 3pm for a little nap, opening the door, and feeling the burst of stenchy heat hitting you in the face. Not to worry, you just turn on the crappy, disgusting little fan they have in the room for you. Sure, the nights are nice and cool, even in the spring and summer, well good luck sleeping. This "hotel" is at the corner of Stiner and Greenwich which has LOUD, busy traffic all night. Impossible to sleep.
The beds are horrible, sunk and worn. I pulled the night stand out a bit to look for a power outlet, YUCK! Nasty, NASTY! A dead bug, unidentifiable. And someone's old toothbrush.
Oh, and don't bother driving a car to this hotel. You'll never find a parking spot. Sure, they claim to have free parking, all of about 5 spots.
This "hotel" was the disappointment of my entire trip to San Francisco. Yes, I was on a tight budget and I did need to be near the Warf for a triathlon event, but no one should be subjected to a dump like the Greenwhich Inn. I wouldn't recommend this place to my worst enemy.

Room Tip: We tried to get out of the room and move to another hotel but the manager refused to give us a refun...
See more room tips
  • Stayed June 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Greenwich Inn

Property: Greenwich Inn
Address: 3201 Steiner St, San Francisco, CA 94123-3328
Phone Number:
Location: United States > California > San Francisco > Marina District
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service
Hotel Style:
Ranked #178 of 236 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Greenwich Inn 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Greenwich Hotel San Francisco
Greenwich b&b
Greenwich Bed Breakfast
Greenwich San Francisco

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