We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay at Historic Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Westin St. Francis San Francisco on Union Square
Ranked #69 of 229 Hotels in San Francisco
GreenLeadersBronze level
Nairobi
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Stay at Historic Hotel”
Reviewed March 14, 2014

Stayed at the hotel towards the end of February. Excellent location in downtown San Fran. Nice and very cosy rooms, excellent service. Cable car stop outside the hotel. City Tour buses available at the Union Square right outside the hotel. The hotel's concierge was very helpful and very knowledgeable about the city. Had a great time.

Around the hotel are very many excellent restaurants and clothing outlets.

Room Tip: Try get a room facing the Union Square.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nairobi75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 18, 2014
Thank you for choosing The Westin St. Francis as your destination hotel during your stay in San Francisco. I am thrilled to hear that you enjoyed your stay and all of the surrounding restaurants and nearby attractions. I am especially pleased to hear that you found our concierge staff very helpful. We hope to welcome you back to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

5,530 reviews from our community

Traveler rating
    1,962
    1,874
    964
    463
    267
See reviews for
1,078
1,642
271
1,638
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,328)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level 6 Contributor
119 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 10, 2014

Similar to most reviews, great location! Convenient, short walk from the Powell St. Station of BART. Stayed in the historic section, was upgraded to a corner room. Great views of Union Square, but can get noisy with the cable car bells and the people. There was no complimentary bottled water in the room, but if you call service express, they will bring you one. Bed was dated, king bed had two noticeable pot holes. Heavenly bed?..NO. Stiff back in the mornings! Had a complimentary $15 credit platinum breakfast in the morning. If you eat at the oak room, coffee and juice is already $12. Everything else you pay for. Have breakfast in the lobby, Carusos. Breakfast includes any three items.Way better! Bathroom small but manageable. Starbucks coffee in the room. Great Stay! .. If only the bed had shallower pot holes.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alank1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 12, 2014
Thank you for loyalty to Starwood and for choosing The Westin St. Francis. We appreciate your feedback and regret to hear that you did not enjoy our Heavenly beds, as it is a signature of the Westin brand. I am however, pleased to hear that you did enjoy most aspects of your stay with us. We hope to welcome you back to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, California
Level 5 Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 9, 2014

We just got back from another enjoyable stay at Westin St. Francis on Union Square. This time we did bring the kids (2,3) and stayed in the historic part of the hotel instead of the tower. I must say that the room is fairly large, but the bathroom is tiny. The bathroom is equipped nicely, but only one person can stand in it a time. Obviously you stay this hotel for the location. Our room had a view overlooking the square. Also the room is not sound proof. I could hear the noise coming from the square. We are not affected by sound while we sleep so we still knocked out, but definitely more of a city fee. The kids loved it and would look out the window amazed at all the excitement going on. I would not recommend this side of the hotel if you need absolute quiet to sleep. Ate at Taylor's Coffee house for breakfast and though a cute feel the food was just ok and for a family of four $67. Ordered room service the day for breakfast and paid a little more, but the food was better and did not leave my room and my pajamas;)

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccs124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 12, 2014
Thank you for your loyalty to Starwood and The Westin St. Francis! I am thrilled to hear that you were able to enjoy your stay with your children this time around. Thank you for your very kind words, and we hope to welcome you back to stay with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, Florida
Level 6 Contributor
177 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 8, 2014 via mobile

There can't be a more convenient place to stay downtown. You can just feel the history especially in the bar having a martini. The service is great and the rooms are reasonably priced. Go and enjoy the best city in the world.

Stayed January 2014, traveled as a couple
Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Public Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 10, 2014
Thank you for choosing The Westin St. Francis and for taking the time to write a review about your stay. I am very pleased to hear that you found the hotel to your liking, and also found the location convenient as well. We hope to welcome you back to stay with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
STUART, FL
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2014

My wife and I planed a weeks vacation to San Francisco for our 35th anniversary. We used a online booking company not knowing where we would stay. when we were informed the Westin St. Frances was ours for the week we were happy. but the big surprise came at check in. While checking in my wife mentioned we were on our anniversary, the agent made a phone call and with a big smile upgraded us to a suite facing Union Park. After getting into our room we went out for dinner, upon returning to our room there was a bottle of champaign and chocolate covered strawberries on the table in the living room. There was also a dozen red roses and a card from management wishing us a happy anniversary. We were on cloud nine and made the Westin St. Francis our only place to stay in San Francisco.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JWALL5910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 10, 2014
Thank you for taking the time to write about your experience with us and congratulations on 35 years of marriage! I am thrilled to hear that we were able to be a part in celebrating such a beautiful life event. Thank you for making us your home away from home in San Francisco and we hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 2, 2014

I traveled extensively for a living in an earlier life and stayed at the Westin St. Francis for at least 7 days out of a month for a period of several years. This is great hotel and showcases everything about the 'Westin' experience. The staff is super friendly, the decor and ambiance is always consistent, and most importantly the rooms were always presented in great condition (nothing seemed old or 'tired'). Parking is SUPER expensive - but for this part of the city it is not surprising. Unless your company is paying for you to be there I would suggest looking for cheaper options nearby. The hotel is right on Union Square so there are plenty of eating options. Whether it's picking some food at Naan N Curry or a slice of pizza just a block up from the hotel I never felt tired of the options available. Heck I even walked through the tenderloin area to get some decent Korean food. Great hotel, great location, if you can afford it :)

Room Tip: I always preferred that had a view of the city as opposed to Union Square.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Creedence111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 7, 2014
Thank you for your loyalty to Starwood and The Westin St. Francis! Thank you for your very kind words about the hotel and the service we provide. The location is very convenient and we feel very fortunate to have everything so close by. We hope to welcome you back to stay with us again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth Meeting, Pennsylvania
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 1, 2014

Be sure to stay in the Tower. The old, original building fronting Union Square is not too soundproof, with street noise. The Tower has outside elevators which can be cold, but the ride and views are well worth it. There is an Expresso Bar in the lobby that is very good and convenient. The remodeled rooms in the Tower are very comfortable, and make for a good nights sleep. Walking distance to all the main stores.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank expressolover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review, March 6, 2014
Thank you for choosing The Westin St. Francis. I am thrilled to hear that you were able to experience our newly renovated guest rooms in our Tower building! I would have to agree that our lobby bar, Caruso's is incredibly convenient for those who are on the go, or even for those who would just like to sit back, relax and enjoy some afternoon tea and specially made in-house macarons! We hope to welcome you back to see us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Union Square
Grand Hyatt San Francisco
Grand Hyatt San Francisco
#39 of 229 in San Francisco
4,674 reviews
Union Square
Kimpton Sir Francis Drake Hotel
Kimpton Sir Francis Drake Hotel
#98 of 229 in San Francisco
3,224 reviews
Nob Hill
Fairmont San Francisco
Fairmont San Francisco
#20 of 229 in San Francisco
3,203 reviews
Show Prices
Show Prices
Show Prices
Union Square
San Francisco Marriott Union Square
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#33 of 229 in San Francisco
3,642 reviews
Union Square
Handlery Union Square Hotel
Handlery Union Square Hotel
#70 of 229 in San Francisco
3,958 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin St. Francis San Francisco on Union Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin St. Francis San Francisco on Union Square

Property: The Westin St. Francis San Francisco on Union Square
Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Official Description (provided by the hotel):
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Starwood, Priceline, Hotwire, TripOnline SA, Orbitz, Cancelon, Cheap Tickets, Agoda and HotelQuickly so you can book your The Westin St. Francis San Francisco on Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing