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“Dated Charm”
Review of Hotel Majestic

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Hotel Majestic
Ranked #118 of 228 Hotels in San Francisco
Woodstock, Georgia
Level Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Dated Charm”
Reviewed January 2, 2013

The hotel has all the old world charm advertised but we could have done without the water stained sheets! The hotel is slightly out of the centre but on transport routes and not that far to walk either. The valet parking is also really useful.
The barman is a real character but it doesn't open on sundays.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank lilacstranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
Thank you for staying us. We are glad that you liked our hotel. We apologize about the water stained sheets. We will most definitely look most carefully at our bed sheets before we put them on. Hope to see you soon.
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585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Toronto, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 27, 2012

Avoid. Upon entering the hotel you are overwhelmed by the smell of curry. Then you get on the only elevator which is old, small and dirty. There is old, dirty and smelly carpeting everywhere. This is not antique old-world charm, it's neglect. Entering my first room I noticed the bedding and pillowcases had very noticeable yellowish stains (how old are these?). I requested that they change everything, but since the entire housekeeping staff already being gone for the day (at 6pm) they assigned me to another room. This one had a clean bed at least. The next evening I noticed the bed was higher (new mattress, no ladder provided, so I have to jump up to get on the bed). Windows open upwards and can't stay open. They don't close properly so there is lots of street noise. Location is not great either, long walk from a muni or bart station.
I checked out a day earlier even though my stay was prepaid because I hated this place.

Room Tip: Avoid unless you absolutely love antique, run down and possibly moldy places.
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  • Stayed December 2012, traveled solo
    • Value
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Helpful?
3 Thank MaxxMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
We apologize for your inconveniences and that you felt that way. I am sure that our hotel and rooms are always clean.
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Travelers are raving about these San Francisco hotels

birmingham in England
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 2, 2012

This was my first visit to San Francisco and the stay was made even better with the stay at Hotel Majestic. An old fashioned hotel with a history. I would definitely come back. The service was great too.
It's easy reach to the tourist 33-43 piers, get a day bus pass or three day one. This allows entitlement to all the MUNI buses and cable buses. This is a good half hour walk. Downtown is about a fifteen minute walk.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brummieboy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
Thank you so much for staying with us and see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 14, 2012 via mobile

this hotel needs to train their employees better. the front desk was awful! the first room had broken matress, the front desk sent someone up to check. the other employee told the front desk that the matress was indeed broken. the front desk didnt want switch us to another room until the other employee advocated for us. then, at check out, the same guy on the front desk wasnt willing to print us a copy of reciept. he argued with us for 5 min just for a copy of reciept. moreover, the maid in our room was so lazy. she only made our bed n replenish the towels. all the garbage we had on the table was left at where it was. very disappointed about this hotel. will never visit again!

Helpful?
1 Thank Vicky P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
We apologize for the inconveniences. I am sure that our staff members are always doing their job with a smile. None of our mattresses were broken and we always give our guests their reciepts with out any trouble.
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Carolina, Rhode Island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2012

i went to san francisco to visit and for my 58th birthday. i was staying one week.I requested a duiet room with a view. my view was a fire escape to an alley. The staff was some of the unfriendliest and least accommadating. There were about 3 people hanging at the desk , not one of them ever said "good morning", or anything for that matter. The room was dark, un-inviting with peeling wallpaper, ripped unmatching lamp shades and for the price of the room the items in the snack basket should have been complimetary . The only good thing about this hotel is the shower. I think that because I was traveling alone I was treated differently. I will never stay here again

Room Tip: ask in advance for higher floor as floors squeek and people above you can be heard. choose a better...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank jillwil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
We apologize that you felt this way, and did not get a room with a view. We were most likely sold our of the rooms facing the street. We could have given you a room with a view if you requested it ahead of time.
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Hamilton, Ontario
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 10, 2012

The hotel is in a decent location - only a short walk to Japantown. The hotel has been around for a long time, and the rooms are probably in need of some renovation/redecorating. It does have some charm, though. Our room suited us, but there were some things which I missed...notably the presence of a coffee maker, and the lack of water pressure for the shower. On a more positive note, the restaurant in the hotel is very, very nice and the service is excellent.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank treeshaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
Thank you for staying with us. We apologize for the shower head and the coffee maker. We have coffee in the morning but not in every room, but in the restaurant area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lafayette
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 5, 2012

We got this deal on priceline, which was a little bit disappointing. The location was ok, near the Japan town. The furniture is classic but old. The room is too small, and there is no customer service. Parking was expensive.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elise317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatelVik16, Public Relations Manager at Hotel Majestic, responded to this review, November 14, 2014
We apologize for your inconveniences. We are located by Japantown and can take one bus ride to Union Square and all your destinations . Our hotel is historic with a lot of background not a modern hotel. Our front desks help all of our guests in need and San Francisco is really expensive. We have an outside service parking, so we do not control the parking prices like many of the other hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Majestic

Property: Hotel Majestic
Address: 1500 Sutter St, San Francisco, CA 94109-5307
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #118 of 228 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Majestic 3*
Number of rooms: 58
Official Description (provided by the hotel):
The Hotel Majestic known for its enchanting romantic décor is a popular choice among visitors traveling to San Francisco. This classic European-inspired boutique hotel is just a short ten blocks away from the Union Square shops and restaurants of Downtown. Located in the Pacific Heights neighborhood, our quiet surroundings offer a conveniently located romantic escape from the many noises of Downtown San Francisco. It survived the Great Earthquake of 1906 and is rich with history, Edwardian architecture, and even ghost stories. At this boutique hotel in San Francisco, travel back in time, to the turn of the century! With royal bedding draped over the four-poster beds, plush carpeting, soft seating, accent furnishings, and beautiful artwork we aspire to provide only the best for our guests! Our bathrooms are just as unique as our guest rooms! Magenta marbled wash basins, brass faucets, extra large mirrors, antique decorative lighting, textured wall coverings, and of course claw-foot tubs with full-length goose neck showers to preserve the glamour of the Majestic. Recently renovated with modern comforts, all our guestrooms are equipped with flat screen televisions with premium channels, complimentary Wi-Fi, elevated pillow top beds with soft duvet covers and cool pillows, a snack basket and honor bar for purchase, hairdryer, electronic safe, iron and ironing boards, bath robes are just the standard amenities that come in each guest room! ... more   less 
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Also Known As:
Majestic Hotel San Francisco
Majestic San Francisco

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