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“Home from home....”

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The Inn at Union Square
Ranked #5 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home from home....”
Reviewed March 19, 2014

I've stayed here for several years and I always receive a lovely warm welcome back and I'm treated like an old friend.

I know all the staff, Anne, Wayne, Kendrick, Omar and they're all superb and very professional. As I get older I get more tired of traveling but after 8 years this place always feels like home from home.

If you want personal, genuinely attentive service in a homely environment. Then this is the place.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, March 21, 2014
Dear Thomas M,
We appreciate your kind words and your continued support of the Inn at Union Square. Our staff takes great pride in treating our guests like family and ensuring you are well taken care of during your visit. On behalf of Ann, Omar, Wayne, Ken and the rest of our staff, we look forward to welcoming you back soon.

At your service,
Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,598 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bainbridge Island, Washington
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2014

What a great little hotel - absolutely everyone was kind and helpful and professional. Room was clean and wonderful. Bed was comfy. Location perfect …..breakfast was great - eggs, granola, yogurt, coffee, etc.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, March 17, 2014
Dear Robin T,
We appreciate your kind comments and your patronage. We are so glad you enjoyed your visit, especially our kind staff, clean rooms, comfortable beds and our complimentary breakfast. We look forward to your return.

At your service,
Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 9, 2014

We spent three nights here and had the most wonderful time, from our unexpected upgrade at check-in to the attentiveness of the staff. The room was clean and cozy, and the bed was super comfortable. The breakfast buffet was delicious, as was the wine and cheese in the afternoon and late night cookies. The location couldn't be any better for exploring San Francisco by foot or public transportation (cable car was at the end of the street, and the F-line, metro, and BART were about a five minute walk down the block). This hotel definitely exceeded our expectations, and we would happily return if we're back in the SF area.

Stayed March 2014, traveled as a couple
Helpful?
4 Thank Michele K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, March 11, 2014
Dear Guest,
Thank you for your review. We are so pleased to hear how much you enjoyed your stay at the Inn at Union Square and how our attentive service, great location, little extras such as breakfast and our evening wine hour and, of course, our fresh baked cookies, exceeded your expectations. We cannot wait to welcome you back when travels return you to San Francisco.

At your service,
Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 8, 2014

As the final stop on our honeymoon after visiting Hawaii, this boutique style hotel was great. From the moment we stepped through the door and were warmly welcomed by Ken on the front desk, to the quaint parlour type breakfast area, which also accomodates complementary wine tasting in the early evening this is a great hotel. As others have described before the rooms are quite small, but it's decorated very nicely and is very clean and less than a minutes walk off Union Square - a hidden gem. I would most definitely stay here again and highly recommend.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BridgetEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, March 10, 2014
Dear Guest,
Thank you so much for including the Inn at Union Square as part of your honeymoon and congratulations! We are so pleased to hear that our location, complimentary breakfast and evening wine hour enhanced your visit. On behalf of Ken and the rest of our attentive staff, we hope to welcome you back soon; perhaps a one year anniversary trip?

At your service,
Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 4, 2014

I found this hotel on TripAdvisor--thanks to all the great reviews, and I'd like to add mine to the SATISFIED CUSTOMER list. Top in every way: clean, helpful staff, good location,nice Aveda products, tasty and healthy continental breakfast with good hours, and hey, who doesn't like some complimentary wine in the afternoon! Would not hesitate to stay here again.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AnnC C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsborough, North Carolina, United States
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 4, 2014 via mobile

I stayed here while I was in town for the RSA Conference. The staff was professional and super polite. They accommodated an early check in and even upgraded my room to the 6th floor before I got there.

The continental breakfast was good and the cookies in the evening were fresh made and delicious.

The hotel is small and on the older side, but was very clean and well maintained. Despite being just outside Union Square and only having single pane windows, the noise wasn't all that bad. Just be prepared for the trumpeter that plays until around 11 PM every night in US.

I highly recommend this little gem if you are in town for some sightseeing as the location is ideal. It was a short walk to the cable car and the shopping on Post St is high end.

Stayed February 2014, traveled on business
Helpful?
Thank Heath H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, March 5, 2014
Dear Heath H,
We appreciate you taking the time to review us on Tripadvisor and for sharing how you enjoyed your stay during your recent business trip to San Francisco. From our clean and well-maintained rooms to our complimentary breakfast and fresh baked cookies each evening, we strive to provide everything our guests need to have an exceptional stay. We look forward to welcoming you back soon.

At your service,
Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2014

Arrived at hotel after a really bad day- and first thing I heard was that they were serving complimentary wine at hotel! It turned out to be a great experience with hotel owner personally pouring the wine and great variety of people all over the world! Hotel is really comfy, clean and super helpful staff! Good location. I will definitely stay there during my next visit and highly recommend for perfect stay!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Merit906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, March 3, 2014
Dear Guest,
Thank you so much for your kind comments. We are so happy to hear how your experience at our Inn turned your bad day into a good one. From our comfy rooms and Evening Wine Receptions to our helpful and attentive staff, the Inn at Union Square is here to serve your needs. We look forward to your next visit.

At your service,
Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square

Property: The Inn at Union Square
Address: 440 Post Street, San Francisco, CA 94102-1502
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Business Hotel in San Francisco
#3 Romantic Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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