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“Excellent Choice”

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The Inn at Union Square - A Greystone Hotel
Ranked #5 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 22, 2013

Wow our first time in San Francisco and when I looked at the reviews on tripadvisor, I knew I could not go wrong with The Inn at Union Square. Location was perfect, the rooms were so clean and the staff were not only friendly but helpful. Wholesome breakfast, so lovely with the hotel putting on wine and cheese between 5 and 7 pm and the beautiful smell of home cooked biscuits for supper at 8.45 pm.Thank you to Anna, Omar and Ken who made our stay so enjoyable. I have no hesitation in recommending The Inn to anyone and I will definitely be staying next time we are in San Francisco. Thank you The Inn at Union Square.

  • Stayed: October 2013, traveled as a couple
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1  Thank Susy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded November 26, 2013

Dear Susy C.,
We are pleased to hear how much you enjoyed your stay. From our complimentary breakfast, wine and cheese hour, and fresh baked cookies to our great location and friendly, helpful staff, we strive to be the traveler's number one choice for lodging in San Francisco. Recommending our hotel is the ultimate compliment and we thank you for that. On behalf of Ann, Omar, Ken and the rest of the staff, we look forward to your return.

At your service,
Norbert Mede
General Manager
Inn at Union Square

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715 - 721 of 1,688 reviews

Reviewed November 17, 2013

This was our first visit to the San Francisco Area and I had looked on trip advisor for reviews.
My first impression was Uh-Oh- the elevator was a little slow and creaky (if you've been you know what I mean) and the door wouldn't close..hmm.. I'm thinking..mistake.. We got to our room and it was absolutely perfect in every way! Clean, Fresh, Bright, Nice bed linens, Nice towels, just great. The evening wine and cheese, Very nice, Continental Breakfast was also very nice.
Fresh pasties fruits, cereal, etc..different choices every morning. Would I visit again? YES YES!! The elevator was just minor because we enjoyed the hotel and staff so much!!

  • Stayed: November 2013, traveled as a couple
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Thank Kathleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded November 22, 2013

Dear Kathleen T.,
Thank you so much for your recent visit, your review and for looking past our vintage elevator and having such a wonderful experience at the Inn. From our personalized service to our complimentary breakfast and evening wine hour to our impeccable and comfortable rooms, we strive to provide every guest with exceptional service. Planning a return visit is the ultimate compliment for a hotel and we look forward to hosting you again when travels return you to San Francisco.

At your service,
Norbert Mede
General Manager
Inn at Union Square

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Reviewed November 17, 2013

We spent 2 nights here while visiting California. Great location right near shopping, cable cars and bus excursions. We were able to walk most places to include restaurants. Staff was wonderful and went above and beyond to ensure our stay was enjoyable. Breakfast was great. We really enjoyed the pastries. Wine and cheese in the evening was a nice touch. It was fun to meet people from around the world and enjoy good wine too. Would definitely stay here again!

Room Tip: We were in room 505. Had plenty of room and no noise from breakfast or wine/cheese area. No view but...
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  • Stayed: November 2013, traveled as a couple
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Thank mary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded November 26, 2013

Dear Mary S.,
Thank you for staying at the Inn at Union Square and for sharing your comments. Our great location just off Union Square with plenty of great shopping and dining, our friendly and helpful staff and our little extras such as complimentary breakfast and evening wine hour are often mentioned by our guests and we are pleased to hear your experience was excellent. We look forward to welcoming you back soon.

At your service,
Norbert Mede
General Manager
Inn at Union Square

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Reviewed November 17, 2013

This summer we planned a trip to San Francisco to see our Red Sox play the Giants at AT&T Park. I had booked our room in May for an August visit. From the time I booked the room and ended up chatting with Omar for 30 minutes I was impressed. The day we arrived, Ann greeted us as if we were long time customers. My husband was concerned with the small size of the lobby, and kept saying I hope you know what you have done…… I did!
The room was at the end of the 2nd floor with only 4 rooms per floor the architecture is unique and charming. the accommodations are impeccable and were were treated like royalty the whole 3 days. This was not just a place to sleep; it was a touching charming experience and I look forward to returning to this wonderful hotel and San Francisco!

  • Stayed: August 2013, traveled as a couple
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Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded November 22, 2013

Dear Cheryl H.,
We were so pleased to hear how our hotel and staff has touched your soul as I cannot think of a higher compliment than that. At the Inn at Union Square, we believe that a hotel stay is more than a room; it is an experience to take home with you and savor when the stay is long over. Thank you for acknowledging our charming decor and impeccable accommodations. On behalf of Ann, Omar and the rest of our dedicated staff, we eagerly look forward to your return.

At your service,
Norbert Mede
General Manager
Inn at Union Square

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Reviewed November 16, 2013

This Hotel was perfect! The rooms were very clean and modern even though it has a very Victorian feel. Staff was terrific and went out of their way to assist. And the location at Post and Powell couldn't have better. Hope we can visit again.

Room Tip: I would select second or third floor. Be advised the only view was a brick wall. Didn't bother u...
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  • Stayed: October 2013, traveled with family
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Thank STEBUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2013 via mobile

A little re dark facade
A counter and a nice person delivering a fast simple check-in
Room 604 is quiet roomy an give a warm feeling with its burgundy stripes curtains
Good amount of complementary water and a fruit basket for the floor
Nice soft thick towels
IR warming lamp in the bathroom
A little desk and ceiling fan
Large flat tv set
Breakfast has only one table with 3 chairs on 3rd and 5th floor with a small buffet of bread and viennoiserie
A few fruit juices
Good boilled eggs
Good long american coffe
No espresso
Overall sumple charming little hotel in city center

Stayed: November 2013, traveled as a couple
2  Thank Philippe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

We spent two nights here this past weekend in the King Suite with the fireplace. When I say "suite" I am talking about 200 square feet, but I still really enjoyed our room. We were in the very back of the hotel and I never once heard any other guests while in my room. Our room was clean and well cared for. Although we were right near Union Square, with tons of people, shops, restaurants, traffic, and noise, this hotel was always very quiet. We left all the hustle and bustle of the city behind when we stepped into this quaint little inn. Yes, this hotel is small and there are no extra amenities like a restaurant or bar, but everything is literally right outside your door. The complimentary wine and cheese at night, and coffee and breakfast in the morning, were especially nice. We sat and met so many other friendly guests that it felt like we were staying in a little B&B. The most special part of this hotel is the staff, who are truly outstanding. They were available to help us with whatever we needed. If you like charming, small, friendly boutique hotels, you will love this place. I would definitely stay here again.

  • Stayed: November 2013, traveled as a couple
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4  Thank WeLove2Travel23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded November 18, 2013

Dear Guest,
We are happy to hear about your positive experience at the Inn at Union Square. From our central location, complimentary breakfast and evening wine and cheese to our personalized service, we strive to provide one of the best hotel experiences in San Francisco.Thank you for acknowledging our clean, comfortable, and quite accommodations. On behalf of our entire staff, we look forward to your return visit.

At your service,
Norbert Mede
General Manager
Inn at Union Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square - A Greystone Hotel

Address: 440 Post St, San Francisco, CA 94102-1502
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range: $237 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square - A Greystone Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco. Enjoy pleasantly-appointed guest rooms, complimentary Continental breakfast, an evening cheese and wine reception, a business center and access to a fitness facility. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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