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“An unforgettable time at the Inn at Union Square”

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The Inn at Union Square - A Greystone Hotel
Ranked #5 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 24, 2013

In January this year, my partner and I stayed at this hotel. We had a wonderful time and found it very welcoming and hard to fault. The staff were so friendly and we loved the wine and cheese that was offered every night. It gave us the opportunity to meet and mingle with other guests and share experiences. Our room was well appointed, comfortable and quiet. My partner even purchased the hotel bath robe! We'll definitely stay there again.

  • Stayed: January 2013, traveled as a couple
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Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded February 26, 2013

Dear Guest,

Thank you for making the Inn at Union Square a part of your time spent in San Francisco. It was out pleasure to have you as our guests and we are pleased you were able to meet and mingle with fellow guests at our complimentary evening wine and cheese hour. We look forward to your return visit, hopefully in the near future.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square

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891 - 897 of 1,690 reviews

Reviewed February 21, 2013

I selected this hotel based largely on the reviews in Tripadvisor and we were very pleased. We stayed two nights, Feb. 12 and 13, 2013. The location is great and the staff are wonderful. Wayne and Ann made us feel at home, they were warm and welcoming. If you stay here try to make it to the wine and cheese in the afternoon, great opportunity to meet fellow travellers.

Room Tip: We had a front room (suite) with a sideways view to Union Square. Although we were on the fourth flo...
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  • Stayed: February 2013, traveled as a couple
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3  Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

We spent three nights at Union Square Inn in January 2013. The room was comfortable and quite clean (some stains on the carpet and shabbiness to the linens). The room was small but well laid out. The bathroom door -- no fan, by the way -- is inches from the bed, so it's best that you are very comfortable with your traveling companion if you stay here (ahem). The continental breakfast was a lovely surprise and well stocked with tasty and healthy options alike -- cereal, pastry, hard-boiled eggs, fruit. It was nice to have tasty cookies in the tea rooms every evening. The valet parking is expensive but prompt and very handy if you must have a car in the city. The location is great - seconds away from Union Square, minutes from the cable car route to Fisherman's Wharf, and walking distance to anywhere within a half hour or so. (I think it's pretty easy to wander into the Western Addition from this hotel, so just be aware of your surroundings.) There are, of course, lots of stores and restaurants nearby (try Cafe de la Presse!). Overall, we were very pleased with our stay and would stay here again.

Room Tip: I am guessing that street-facing rooms would have a bit of traffic noise.
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  • Stayed: January 2013, traveled as a couple
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Thank TravelingPenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

We came to San Francisco for the Presidents day weekend and decided to give this hotel a try. It came highly recommended and I can understand why. It is ideally located about 100 yards from Union square so close to all the shopping and entertainment you could want. It's small but very well appointed and comfortable with clean rooms and very attentive staff. All in all we couldn't have asked for more

  • Stayed: February 2013, traveled with family
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1  Thank Sparkin07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded February 25, 2013

Dear Guest,

Thank you very much for you recent stay at the Inn at Union Square and for sharing your comments. We are pleased you found our intimate hotel just off Union Square to your liking and that you found our rooms clean, comfortable and well appointed. Our attentive staff eagerly await your return.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square

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Reviewed February 18, 2013

I've stayed at the Inn at Union Square nearly every time I returned to America from Japan for 25 years. It was always my first stop on a visit 'home' from Japan, or my last stop before heading back to Asia, and it did feel like my second home. I would look forward to meeting the wonderful, warm, international staff, who kindly welcomed me 'home' each time I reached or departed the country. The Inn is a little hotel with an interesting history which somehow pervades the space even today. Although in recent years it was redecorated in a less intimate style, the place still retains its charm, and the staff is still attentive. A delicious breakfast in a small and comfortable sitting room allows for meeting other guests, but you can also opt to take it to your room and read the paper in peace.
The location is perfect for shopping, Chinatown, or other tourist attractions. I highly recommend the Inn for its service and ambiance. Unfortunately, in recent years, reservations are taken offsite, and the prices have become out-a-sight, so with retirement, I also had to retire from the Inn. I'll always think of it as a home away from home.

Room Tip: Ask for a "suite" more like a little apartment) if more than one guest and you want a litt...
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  • Stayed: March 2012, traveled solo
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2  Thank Oishii13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded February 20, 2013

Dear Guest,
Thank you for sharing your comments and for considering us your “home” in the USA. That is a great compliment and we wish you might re-consider your decision to “retire” from the Inn. We greatly value your loyalty and past patronage and hope to see you again soon.
Kind Regards and Safe Travels,
Norbert Mede
General Manager
Inn at Union Square

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Reviewed February 15, 2013

We stayed here for 4 nights. It is very comfortable with a great location just off Union Square. The staff were friendly and helpful especially when I needed to see a a doctor locally. The little extras are nice such as the wine, tea and coffee, free wi fi , continental breakfast etc. They may be included in the pricing but it is nice not to be constantly shelling out extra for small stuff like bottles of water in your room and wi fi (I had expected the latter to be free in hotels but this was not our experience in other (and more expensive) US hotels stayed in during our trip).

Stayed: February 2013, traveled as a couple
2  Thank Eimear S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

The Inn at Union Square is the best hotel that I ever stayed in my life.
The Location is amazing,on Union Square (where you can find stores, restaurants, and much more)
Rooms are quite small.but it's not a problem, 'cause they're soo comfortable, the bed is really large, and comfy as well.
Breakfast is really good (please try the Pistachio Croissant, best thing ever) and you can eat in your room, which gives you some privacy.
There is also,in the afternoon Wine and Cheese on the 3rd and 5th floor, and delicious fresh oatmeal cookis.
And on each floor you cand find fresh orange and apple and tea.
Every night it's delivered to your room bottle of water,chocolates and the weather forecast, which I think is really lovely.
Last,but not least the staff is extremely nice, best staff ever.

  • Stayed: January 2013, traveled with family
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1  Thank YAndrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded February 18, 2013

Dear Guest,

Thank you for sharing your feedback on your recent stay at the Inn at Union Square. We are happy to hear you enjoyed your visit and that you found our central location, complimentary breakfast and evening wine and cheese offerings. And, oh yes, the fresh baked cookies as well. Our friendly and accommodating staff appreciate the feedback as well and hope they will have the opportunity to serve you again soon. .


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square - A Greystone Hotel

Address: 440 Post St, San Francisco, CA 94102-1502
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range: $230 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square - A Greystone Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco. Enjoy pleasantly-appointed guest rooms, complimentary Continental breakfast, an evening cheese and wine reception, a business center and access to a fitness facility. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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