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The Inn at Union Square
Ranked #5 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
sierra foothills CA
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Perfect”
Reviewed January 8, 2013

Do you solemnly swear to tell the truth he whole truth etc.? Of course. Did you stay at the Inn at Union square? Yes. Did you or did you not get a great deal? I did, online non refundable for about 167.00 for a junior king suite. May I remind you that you are under oath!!?? Everything I say is true. Was there a car involved? Yes, parking a short walk around the corner on Mason, overnight for 34.00 valet was offered at the hotel for 36.00. What if you got thirsty? I bet you were out of luck. No sir, complementary wine, cheese, and crackers are put out on 2 floors at 5.00pm this was exceptional. Certainly you must have some complaint? NO, everything was perfect and the hosts were beyond polite. We were able to leave our luggage at the hotel the morning of checkout to explore and upon returning were offered something to drink and to use a restroom I can't imagine staying anywhere else in the Union Square area.
Thank you, you may step down.

Room Tip: the junior king suite was in the back so not much view but quiet.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sawdust444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, January 9, 2013
Dear Witness,

Thank you for your accurate and detailed account of your stay at the Inn at Union Square. Your honesty is to be commended and is an example for all citizens to admire and follow. We appreciate your testimonial. You may return at anytime for more excellent service and wine and cheese.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,570 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (308)
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English first
Stockholm, Sweden
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 8, 2013

Thank you for a fantastic stay at The Inn. We couldn't have found a better place to stay to explore San Francisco. We enjoyed every minute at The Inn; the picturesque and romantic design together with a very friendly and service minded staff. It really added to our over all experience of San Francisco.
We couldn't think of a better place to stay at, just off Union Square.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomas_Persson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 6, 2013

Not only is the location great, the price is very reasonable. The staff is terrific. Ann couldn't be nicer and Wayne keeps the wine and conversation flowing. He also has wonderful restaurant recommendations. We will definitely stay there the next time we ate in San Francisco!

Stayed December 2012
Helpful?
1 Thank Scweaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Verne, California
Level Contributor
192 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 6, 2013

Stayed here for a quick get away after Christmas. Could not be a better location - steps from Union Square, SHOPPING!, all types of restaurants, cable car, BART, etc. Walk to Chinatown, Nob Hill, even North Beach and Fisherman's Wharf (if you want a little excercise. If not take the cable car!) Service is outstanding, staff is friendly and warm. Breakfast is great, you will not go away hungry. Wine service in evening is also very nice. And of course, free wi-fi! Would definitly recommend and stay there again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susanbunny_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 5, 2013

I come to San Fransico often. I walked by the Inn and knew I would stay there next time. I also saw what Tripadvisor had to say about the Inn. It was even better then I expected.
Quaint, small, clean, staff all friendly, great breakfast, great evening wine and cheese. I had a great time and it's steps to Union Square and Saks. I will be back to my little Inn in San Francisco.

Room Tip: I loved our room but none have views. The 4th and 5th floors have a small lobby on each with table...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rose1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater London, United Kingdom
Level Contributor
160 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 4, 2013

The Inn has been a great little find!! Its a cozy and comfortable boutique hotel just a few steps from Union Square - an absolutely perfect location from which to explore San Francisco. We stayed for 3 nights and took a junior suite. A great size for us as it provided just that little bit extra room and a couch to relax. The rooms are decorated in an understated old world way and are immaculately clean. The wine and cheese offering each afternoon is a wonderful way to meet people and relax and share the day's experiences. Breakfast is 'continental' in style and fresh. The staff - super friendly and welcoming and always went out of their way to help us with any questions. Definitely a great spot to lay your head in San Francisco!!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, January 7, 2013
Dear Guests,

Thank you so much for your comments and for your recent visit to the Inn at Union Square. We are very pleased you enjoyed your stay and that you found our friendly staff, excellent location and comfortable, clean rooms enhanced your visit to San Francisco. The wine and cheese is a great way to meet follow travelers and swap stories. We look forward to welcoming you back “home” when you return to the city.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 3, 2013

My partner and I spent 3 days at the Inn mid December 2012. Whilst it may have been cold and windy outside, it was always warm and cosy at the Inn. We were always greeted with a smile, and nothing was too much trouble. Any enquiry was followed up immediately and the included breakfast and wine/cheese at the end of the day were first class. The property is well located, just a few steps from the cable car, Union Square and Macy's. We felt like we were in the heart of San Francisco but every time we returned to the Inn - it was just like coming home. It was hard to say goodbye and whilst we were on a rather tight budget - worth every cent that we paid. (The wardrobe is quite small so don't bring stacks of luggage) but the bed comfortable and the room delightfully and thoughtfully furnished. There is no in-house restaurant or room service but the Westin St Francis is across the road and there are plenty of steakhouses and restaurants nearby

Room Tip: Ask for a quiet room away from the elevator and stairwell.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fiftynfine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, January 9, 2013
Dear Guests,

Thank you very much for your kind words and for your recent visit to the Inn at Union Square. We are very happy to hear you enjoyed our complimentary breakfast and evening wine and cheese hour. Many guests find our central location just off Union Square ideal for shopping and sightseeing alike. Our staff takes great pride in providing every guest with attention, personalized service and we are pleased to share your feedback with them. We hope you will return soon to your “home” in San Francisco.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square

Property: The Inn at Union Square
Address: 440 Post Street, San Francisco, CA 94102-1502
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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