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“A Gem of a Hotel - A Real "Find"” 5 of 5 bubbles
Review of The Inn at Union Square

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The Inn at Union Square
Ranked #5 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Crawley, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A Gem of a Hotel - A Real "Find"”
5 of 5 bubbles Reviewed November 9, 2012

I have stayed in many many hotels worldwide in my time and Inn On The Square, San Francisco has to go down as one of the best ever. The hotel is ideally located a few steps from Union Square with all its shopping, restaurants and entertainment. Our room was comfortable, spaceous, spotlessly clean and so quiet and peaceful. The management and staff are extremely welcoming and provide the highest standards of hotel service and helpfulness in getting the the best out of our visit to San Francisco, even bookking tickets for us on the spot. A lovely complimentary continental breakfast is provided which we took to our rooms, a rarity I find, in America, there is even a daily wine and hors d'oeuvres party, also complimentary. Coffee, tea and fruit are available at all times. In the end we didn't want to leave, my wife and I both highly recommend this hotel and will certainly stay there again if we return to San Francisco.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bluesails50Crawley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,555 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (306)
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English first
Upper Hutt
Level Contributor
141 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

This small hotel was fantastic - we can't say anything bad about it. Our suite was lovely and large, with free bubbles (great surprise). All the staff were friendly and Wayne the Inn Keeper is a bundle of knowledge and very entertaining. Lovely breakfast and very welcoming evening wine and nibbles after a day's walking, cycling etc. Very close to Union Square, shops and great restaurants. This was our final hotel after a 5 week holiday and very hard to leave - HIGHLY RECOMMEND TO ALL.

Room Tip: We stayed in a suite, which was a very quiet rear room and a good size.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maureen55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
223 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

This hotel does not look like much, sandwiched into a very narrow building indeed. However, it is warm, welcome, friendly, and the folks who work here really are consciously helpful. Though there was no real office work space, they were very supportive when we took over one of the brunch areas all day in order to work. The rooms are bigger than you would think from the hall sizes (which are really incredibly narrow!). Overall, I would not hesitate to stay here again at any point.

Room Tip: Many of the rooms have light-bearing windows, with only a view of a brick wall a meter away. This i...
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  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stubby_galavant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siloam Springs, Arkansas
1 review
5 of 5 bubbles Reviewed November 7, 2012

We had our best hotel experience here! Everyone we came into contact with was exceptionally nice and helpful. We were expecting big city feel but received a small town welcome! From the amazing breakfast to the wine reception, fresh baked cookies and turn down service with bottled water and chocolates every night we had trouble going home! Thanks Wayne for your amazing hospitality and suggestions of things to do/see and eat in the city. We loved the boutique feel of the hotel and thought it was exceptionally clean. The hotel has a super great location on a quiet side street but right downtown in the middle of everything. Everyone was so nice and helpful from booking our hotel room to reserving a cab for our departure we sure felt spoiled! Thanks again for everything. We'd make a trip back to the city just to stay here again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CorrieWimberly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

I had a great time staying here, the staff are great, very helpful, very friendly. The room is small, but I feel it's ok not an issue. The room is clean and very comfortable. Location is good. There's no air-conditioning in the room, just a ceiling fan, when we went, the weather was cool so it was ok. So if it's really hot outside, it might be an issue for some. I would still recommend people to stay here. It's a cute hotel with great friendly, very helpful staff.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LizL_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, November 13, 2012
Dear Guest,

Thank you for sharing your feedback from your recent visit to the Inn at Union Square. We are pleased you enjoyed our friendly helpful staff, clean comfortable rooms and central location. We look forward to welcoming you back in the near, near future.

Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fishersville, Virginia
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Outstanding location just off Powell Street at Union Square. Close to restaurants, theatres, and BART.

Staff, to a person, were friendly and helpful. Received a welcome greeting phone call the evening I arrived.

Breakfast and wine service were quite good and beautifully set. Daily newspaper at the door each morning...

Room was very comfortable and housekeeping did an outstanding job, with turn-down service each evening, a nice touch. Front desk checked to see that I had transportation arranged for my departure, also a nice touch.

Would love to stay at The Inn at Union Square again!!

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TLK22939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diiego CA
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Small, intimate, cozy, friendly. The location of this hotel is perfect. We walked to everything. The tour bus stopped across the street from the hotel. Upon entering the hotel we wondered what we had gotten ourselves in to. It looks very small with a postage stamp lobby BUT everything else made up for the lack of lobby space. The room (Junior Suite) was spacious, comfortable, clean and has fine decorations. The staff was extremely helpful with their knowledge of the area. We arrived too early to check in so they kept our luggage and was in our room when we returned. The breakfast was plentiful and had a variety of items. Coffee, tea, soda, water and cookies in the afternoon was pleasant. The wine reception was fun and nicely set up. Turn down service was a nice surprise too. It was a quiet, warm and friendly hotel. We definitely will return. We highly recommend staying at the hotel.

Room Tip: Ask for a room in the back. You won't be inclined to watch out the windows at the excitement go...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank California_Joan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IAUSManager, General Manager at The Inn at Union Square, responded to this review, November 13, 2012
Dear Guests,

We sincerely appreciate your choice to stay at the Inn at Union Square and for sharing your comments. We are glad you found our location suited your needs, especially since we are in walking distance of so many San Francisco sights and attractions. We are also pleased you found our breakfast plentiful and our evening wine hour fun. We hope to see you again soon and will set aside one of our spacious, clean and comfortable rooms for you.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Union Square

Property: The Inn at Union Square
Address: 440 Post Street, San Francisco, CA 94102-1502
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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