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Fairmont San Francisco
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Reviews (3,723)
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2,325
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3,195 - 3,200 of 3,723 reviews
Reviewed July 25, 2014

Old school San Francisco property that not only attracts locals, families, and tourist, but also attracts trendy and upscale tech and commercial clients. Really impressive blend of people that works well.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this reviewResponded July 28, 2014

Thank you for your kind words about the hotel. I'm very pleased to hear you had such a nice stay with us and look forward to sharing your feedback with the staff. Thanks again and we hope to welcome you again in the future.
Sincerely,
Lucas Schumacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

Stayed here with family for spring break. What a beautiful hotel. Staff were helpful and courteous. Room was updated. Great location with a trolley stop right next to building. Parking is really expensive but that is everywhere in San Fran. Stay out of the tonga room bar in the hotel because it sucks!

Stayed: March 2014, traveled with family
2  Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this reviewResponded July 28, 2014

Thank you for sharing your feedback on your recent stay with us. I'm pleased to hear you such a nice visit and found the staff wonderful. I look forward to sharing your kind words with the team, I know they'll be pleased to hear it.
Sincerely,
Lucas Schumacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

We have stayed at several Fairmonts in USA and Canada and this one doesn't let you down. We contacted them prior to our visit as it was our joint 50th Birthday trip...they upgraded us and placed a birthday balloon in the room with a birthday card...wonderful touch. We'll the room was excellent high floor facing the bay with a view of the city, Golden Gate Bridge and Alcatraz. Brilliant brilliant can't fault this hotel for location right by cable cars, staff where excellent. Would definitely stay here again...thank you Fairmont you made our stay in SF special

Room Tip: Upgrade to a Signature Room facing the Bay....brilliant views
  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank Antony-Andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this reviewResponded July 28, 2014

Thank you for your kind words about the hotel and happy belated birthday! I'm thrilled to hear your joint 50th birthday trip was such a memorable one and that you enjoyed our little gift to you both. The views from the tower are some of the most stunning and not to be missed. We pride ourselves on service, so it's nice to hear of your interactions with the team. Thanks again and we hope to welcome you again in the near future.
Sincerely,
Lucas Schumacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

Stayed here for 3 nights. We choose the hotel on location as it has great views of the city and the bay. The decor is wonderful and very well maintained. The staff are pleasant and very helpful. Our room was on the 17th floor and had recently had a refurbishment. It was a good size, and was beautiful. It had everything we needed. The shower gel and body lotion are very nice!

Breakfast is a little pricey but one of the best we have had in a hotel and what a fantastic room to eat breakfast in.
Getting to and from the hotel on foot is for the very fit or very stupid. Get taxis or use the tram, well you are in San Fracisco .......

  • Stayed: July 2014, traveled with family
    • Service
1  Thank travel-happy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this reviewResponded July 25, 2014

Thank you for your kind words about the hotel. We are thrilled to hear you had such a nice time with us and sound like you're open to returning. We feel fortunate to be located atop Nob Hill and afforded such beautiful views of the City. I'm happy you enjoyed your tower room, as they offer some of the most stunning views of both the City and the Bay. Thanks again for your kind words and we hope to welcome you back in the near future.
Sincerely,
Lucas Schumacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

I've probably stayed at the Fairmont 10 times over a decade plus. My last stay was a disappointment. There are a lot of other choices in the area and many at a lower price. So I recommend you shop around. Example: the most basic part of any hotel is a good night sleep. This simply didn't happen in the main older section of the hotel--not the tower section which is where I've always stayed in the past. The walls are paper thin and a wake up call for the room next to me sounded like it was in my room. The doors are not very solid and all activity in the hall way sounds like its in your room. Plus I've stayed at many luxury hotels in many different countries and it's a bit old school and insulting to be billed for wi-fi especially based on the room costs, room service costs, etc. Again, there's several other luxury hotel choices in the area and many other high-end hotels that offer a better service/product. And, frankly, a few of the staff just acted a bit snobby failing the basic customer service skills. Shop around!

Stayed: July 2014
1  Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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