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“Great location” 5 of 5 stars
Review of Fairmont San Francisco

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Fairmont San Francisco
Ranked #18 of 235 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Epernay, France
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location”
5 of 5 stars Reviewed July 17, 2014

Great location atop of Nob Hill perfect for exploring San Fran. Concierge very helpful and came up with some good places to eat. Very comfy beds, good quality bed linen, great service - Kids loved the breakfast buffet. Would def stay here again. Free wifi and gym if President club member ( free to join).

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lou J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,418 reviews from our community

Traveler rating
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    519
    193
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    78
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (522)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 17, 2014

Just finished a 3 night stay here and could not be happier. This place is beautiful. I stayed in a newly renovated room with a queen bed. After long walks all over SF, the bed was SOOOOO comfortable.
The staff is incredibly kind and helpful. The Concierge found me tickets to a baseball game and took care of all the details. When we decided to take the Muni to the game she outlined exactly which bus and train we needed to take.
The restaurant and bar downstairs is very nice. We watched the World Cup in the Bar and could not have been happier. Something fun about watching a futbol game with people from all over the world. Great fun!
We had the breakfast buffet one morning. It was nothing special, but it was very delicious. The staff was great. $30 bucks for the breakfast buffet was a little high, but not unexpected at such a fantastic hotel.
I will stay here again!

Room Tip: Ask for a room facing outside the hotel.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cortesokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review, July 22, 2014
Thanks for your kind words about the hotel. I'm pleased to hear you enjoyed your time with us and found service so useful. I can imagine what an exciting experience it must have been watching the World Cup with people from so many different backgrounds. Thanks again for your kind words and we hope to welcome you again in the future.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
64 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed July 16, 2014

Stayed at this property for 2 nights in late June. The lobby of the hotel is beautiful and classy, but no one sleeps in the lobby, so let's get to the room. The standard room we had on 6th floor was recently renovated. The room was spacious and tastefully decorated. We were very comfortable and noted no wears and tears.... until we walked into the bathroom, which looked like it was stuck in the 80's. I'm talking shower curtain, orange marble and absolutely no space to put your packed toiletry bags.

This is a fine establishment and I just don't understand why the hotel will update the room but not the bathroom. If the bathroom update is pending, then put the guests in another room that is complete and have a consistent theme throughout. If this was any other hotel not in the same class, I would have overlooked it but I just don't think the lack of attention to details should be practiced by management of a fine establishment.

We enjoyed the view from the top of the hill while walking about outside. While we frequent S.F., this is our first time staying at a hotel on top of the hill. We like walking the city, so the location of the old historic hotels up the hill is not ideal for someone that likes to walk.

Wifi is not free.

Room Tip: Ask for a room that is fully refurbished rather than partially done.
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
1 Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

No doubt a top hotel; bell and concierge were excellent, so too the front desk staff; rich in tradition. The building is magnificent and location atop nob hill is wonderful. The corner suite was top quality and recently refurbed. I did, however, forget to pack my CDs so was unable to have any music in our room (I did say it was traditional; at least the grammar phone had gone).
The general quality won't disappoint but the hotel does lack character and atmosphere.
The web site's description of the gym is outrageously inaccurate. It is smallish, dingy, not staffed to the hotel quality and gets packed with locals. It swayed us to try Fairmont, but we won't get caught again (this is our 3rd trip to the city).
The Fairmont (Savoy) London is in a totally different class.

Stayed July 2014, traveled with family
Helpful?
Thank familymanfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review, July 22, 2014
Thank you for your comments about the hotel. I'm pleased to hear you enjoyed your room and found the hotel top notch. We strive to be the best and we appreciate your feedback as it gives us motivation to continue to improve. I'm sorry to hear you found the website description of the gym to be inaccurate. Thanks again and we hope to welcome you again to The Fairmont San Francisco.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 15, 2014

There were some great last minute booking deals from the hotel which brought it well within our holiday budget and we couldn't have made a better choice. The hotel is classy without being precious and the attentiveness of staff is second to none. The location was excellent for transport links or even walking to places like Union Square, Chinatown, the financial district or Fisherman's Wharf

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Tredaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review, July 22, 2014
Thanks for sharing your feedback on your stay with us. I'm pleased to hear you enjoyed your visit and were able to find a great last minute deal. We pride ourselves on service, and feel this is what differentiates a good stay from a great one. Thanks again and we hope to welcome you again in the future.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed 4 nights in a Main Suite Building, it was exquisitely decorated and extremely cozy. From checking-in to the restaurants, to the room service and the housekeeping, everything was flawless. I find the hotel to be well located although the walk back to the hotel is very steep. The coffee shop has very good pastries and the UPS store located in the basement proved to be very useful.

Room Tip: Flywheel app for taxis in SFO worked nicely for us
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank vincebilodeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review, July 22, 2014
Thanks very much for your kind words about the hotel. I'm thrilled to hear you enjoyed your time with us and four our main building suites so beautiful. We are very proud of the renovation and feel they add an element of modern decor to our historic luxury. Thanks again for your kind words and we look forward to welcoming you again in the future.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 15, 2014

Concierge was amazing and sent us to all the best spots. Enjoyed the hospitality that the Fairmont consistently provides. The only issue i had was the cost of room service for breakfast. Connected to the hotel is Cafe Centro who has an amazing assortment of breakfast options as an alternative (about half the cost)

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Bobby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont San Francisco

Property: Fairmont San Francisco
Address: 950 Mason Street, San Francisco, CA 94108-6000
Location: United States > California > San Francisco > Nob Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Family Hotel in San Francisco
#13 Luxury Hotel in San Francisco
#22 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Official Description (provided by the hotel):
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 
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Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont

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