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“Good Experience”
Review of The Donatello

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The Donatello
Ranked #44 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Dallas, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Experience”
Reviewed February 21, 2013

A recommended boutique hotel with great location and good value. Went on a family trip here in first time to San Francisco. As I had some time to kill, I went to the "welcome reception" which was nice in that they gave out free drinks and food.

Pros: Fantastic location right by Union Square. Helpful concierge and staff. Good Value.

Cons: Rooms could have been bigger and updated. Parking attendants were out of it.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
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English first
Springdale, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2013

Found this hotel to be in a great location, very well maintained and the rooms were of excellent quality. Brilliant staff. nice little bar, TV in bathroom with a waterproof remote! huge bed and big sofa to relax after a walk round the very hilly San Francisco. Cannot recommend this hotel enough. I Will be staying again!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 20, 2013 via mobile

This was our first time at the Donatello. Location is great - short walk to Union Square and the Westfield shopping. Rooms are spacious for SF standards and the fridge and microwave are especially handy as we are traveling with our 3 year old. They have been recently redone. Staff has been fantastic the entire time. Professional, attentive and really make you feel at home. We traded through Interval for this location. Only one timeshare sales call, a polite "not interested" and I was never bothered the rest of the week.

  • Stayed February 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dax G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new zealand
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 18, 2013

Have just spent 4 nights in the Donatello and to be honest i wasn't expecting to much from the amount we paid for a room, but i was pleasantly surprised! The staff where extremley freindly and the rooms where quiet and clean.Would stay again if i was travelling with my family but if it was just my husband and i maybe somewhere a little more upmarket.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewZealandMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Treviso, Veneto, Italy
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 18, 2013

If you want to be in the heart of San Francisco, you can choose this hotel.

Very good Price for the service you get.

Big room but a little bit old by now. Bathroom too small for my taste.

Breakfast in room absolutely out of any standard but this is not a problem as at 20m from the hotel you do have a great place to have a wonderful breakfast (Le Café).

Very nice people and very good service.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pascal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 18, 2013

My husband and I stayed at Donatello during the last weekend of January. As mentioned by other reviewers, great rooms, convenient location, attentive staff. The restaurant does not serve breakfast, but there is a breakfast room service menu available which we did take advantage of and the continental breakfast was quite nice. Some reviewers mentioned noise, but our room was very quiet. Overall, a nice experience and would recommend to travelers who are looking for convenience, value as well as a great room. Also, bathroom mirror TV was great. My first experience with that feature.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wv73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coleraine, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 17, 2013 via mobile

Have just spent 5 nights at the Donatello. Was fairly pleased with what was in offer. The hotel is conveniently located for Union Square just one block away.
Two negatives.
1. Would not recommend the restaurant, we decided to eat there when we arrived after a full 24 hours of travel but it was the only time we did. Was overpriced and not that great!!
2. As the hotel is close to the square it can be a bit noisy late at night. Was particularly bad on Saturday night.

Lastly watch out for the taxi service if you leave early in the morning as we did. Seems like they may have some deal going with a private hire car. Not cheap!!!


  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaxandPax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Donatello

Property: The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#31 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

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