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The Donatello
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Reviews (2,704)
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Reviewed February 20, 2013 via mobile

This was our first time at the Donatello. Location is great - short walk to Union Square and the Westfield shopping. Rooms are spacious for SF standards and the fridge and microwave are especially handy as we are traveling with our 3 year old. They have been recently redone. Staff has been fantastic the entire time. Professional, attentive and really make you feel at home. We traded through Interval for this location. Only one timeshare sales call, a polite "not interested" and I was never bothered the rest of the week.

  • Stayed: February 2013
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Thank Dax G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Have just spent 4 nights in the Donatello and to be honest i wasn't expecting to much from the amount we paid for a room, but i was pleasantly surprised! The staff where extremley freindly and the rooms where quiet and clean.Would stay again if i was travelling with my family but if it was just my husband and i maybe somewhere a little more upmarket.

  • Stayed: February 2013, traveled with family
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Thank NewZealandMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

If you want to be in the heart of San Francisco, you can choose this hotel.

Very good Price for the service you get.

Big room but a little bit old by now. Bathroom too small for my taste.

Breakfast in room absolutely out of any standard but this is not a problem as at 20m from the hotel you do have a great place to have a wonderful breakfast (Le Café).

Very nice people and very good service.

  • Stayed: February 2013, traveled as a couple
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Thank Pascal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

My husband and I stayed at Donatello during the last weekend of January. As mentioned by other reviewers, great rooms, convenient location, attentive staff. The restaurant does not serve breakfast, but there is a breakfast room service menu available which we did take advantage of and the continental breakfast was quite nice. Some reviewers mentioned noise, but our room was very quiet. Overall, a nice experience and would recommend to travelers who are looking for convenience, value as well as a great room. Also, bathroom mirror TV was great. My first experience with that feature.

  • Stayed: January 2013, traveled as a couple
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Thank wv73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013 via mobile

Have just spent 5 nights at the Donatello. Was fairly pleased with what was in offer. The hotel is conveniently located for Union Square just one block away.
Two negatives.
1. Would not recommend the restaurant, we decided to eat there when we arrived after a full 24 hours of travel but it was the only time we did. Was overpriced and not that great!!
2. As the hotel is close to the square it can be a bit noisy late at night. Was particularly bad on Saturday night.

Lastly watch out for the taxi service if you leave early in the morning as we did. Seems like they may have some deal going with a private hire car. Not cheap!!!


  • Stayed: February 2013
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Thank MaxandPax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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