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“Great location, beautiful room”
4 of 5 bubbles Review of The Donatello

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The Donatello
Ranked #42 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Northridge, California, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, beautiful room”
4 of 5 bubbles Reviewed December 25, 2012

We had a very nice time here. The room was super clean and the bed was heavenly -- as nice as the Hyatt's beds. The central location was great -- there were three diners within a block of us and the cable car line was a short walk away. The staff was very nice and accommodating. My only complaint is we stayed on the fifth floor right above the outdoor patio, and it was noisy when people were out there. One night people were having cocktails and laughing, which is fine, but it was keeping me up. One morning there were kids out there running around and being very loud very early in the morning. My 12-year-old was so impressed with the TV built into the bathroom mirror that she swore we were never going to leave. We never did check out the spa.

Room Tip: Stay away from the fifth floor north side.
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,532 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (448)
Date | Rating
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English first
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 25, 2012 via mobile

Stayed at the Donatello for our first 5 nights in the States. Travelling with two kids, the king room with sofa bed gave us plenty of room. The hotel staff were very friendly and helpful. Kids loved the complimentary hot chocolates in the Club room and the tv in the bathroom! Fantastic location being so close to Union Square and easy to get to most of the sights from here. Highly recommend this hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 29Lu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerrards Cross, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 24, 2012

A good central location to Union Square and easy walking to most things. Junior Suite was spacious, clean and great fro young family. Staff were excellent and helpful particularly when we needed to stay some extra days because of Hurricane Sandy - they could not do more to assist.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robinshill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 21, 2012

Hotel Donatello made us feel like we were back living in our old neighborhood. What a fantastic area with wonderful restaurants and shopping no matter which direction you decide to walk. The staff was friendly and helpful, the rooms were extremely comfortable and the views spectacular. We highly recommend Hotel Donatello if you want an authentic San Francisco experience.

Stayed October 2012, traveled as a couple
Helpful?
Thank Ph_Ah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 20, 2012

first time staying here through an timeshare exchange. stayed a week. No kitchen facilities but room was spacious with enough space for 4 of us with the sofa bed. Modern decor in room. Very convenient for the local attractions esp the cable car. Some noise from the streets but is to be expected. Tv in bathroom is cool and kids loved it. Friendly staff esp the doorman. Great stay overall.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fairydust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
Level Contributor
382 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed December 20, 2012 via mobile

This is the fifth or sixth time we stayed here. Comfortable and well located. Personal service.

Now they have remodeled and did a great job of it. Clean, very pleasant colors. New tv's outlets, and wireless services.

Will definitely stay again!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rthau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Lakes, Florida, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 20, 2012

Charming Boutique Hotel in San Franciso. We stayed here in early december 2012. Great location, two blocks from Union Square. Close to all Bus, Trolley and Cable car lines.
The staff and friendly and helpful, especially if you are a first time visitor. The Club level on the top floor had free Wine & Cheese on Friday night. The Concierge suggested and made reservations at a charming Restaurant within walking distaqnce. Our room was large and we were lucky to get a terrace room (odd number rooms) on the fifth floor.Large comfortable room with all the amenities: Small fridge, microwave, and coffee station. Sliding glass door to a shared outside terrace with table and chairs. Would recommend the Donatello to everyone who wants to be in the Heart of Things. We will definitely return on our next trip to San Francisco.

Room Tip: Try to book an odd number room on the 5th Floor ie: 501, 503, 505, etc. We aere in room 503
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harold K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Donatello

Property: The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#30 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

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