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“Perfect SF” 5 of 5 bubbles
Review of The Donatello

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The Donatello
Ranked #40 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Sacramento, California
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Perfect SF”
5 of 5 bubbles Reviewed November 12, 2012

Perfect location for theater, cable car and shopping. Walking distance to China town. Park the car and take the bus or walk. My wife and I walked to China town twice, breakfast and dinner at Lefty's. Took the #30 to Pier 39 and it cost only$2 each vs $6 and an hour wait for cable car.

Room Tip: Get a room on the Post Ave side. Less street action.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Silvah777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,512 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sacramento
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

The Donatello is one of the best kept secrets in San Francisco. The hotel is clean, the staff are friendly and welcoming and the location is great. Park your car at the hotel and head down to Union Square and watch all the shoppers. Taxis, cable cars or buses are within a block of the hotel. The hotel is in the heart of the shopping district so it can get noisy. Asking for a room at the back side will help out with less noise on Post Street. Remember, this is a big city, you can't get away from city noises. The concierge provides shopping passes to get shopping deals down at the square. Chinatown is within walking distance. Its just a fun place to stay when visiting the city.

Room Tip: Rooms on the back side - away from Post Street are less noisy.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wairRwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Hills, New York
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

We stay here every year and are very disappointed if the hotel isn't available. It's located a block down from Union Square. The rooms are spacious studios with all the comforts of home, including the second tv on the bathroom mirror. The staff is friendly and helpful and I love the chocolates left on my pillow at night. The club floor (top floor) offers coffee, teas and hot chocolate, a comfortable club room with a wrap around terrace and a fitness center I haven't yet visited.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BBBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor
Level Contributor
3 reviews
5 of 5 bubbles Reviewed November 12, 2012

I always try to stay there when I am in town. Nice rooms and excellent location. Very friendly and accommodating staff. It was nice to have a dining/kitchenette area in the room. Rooms were large and comfortable.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnnArborEnrico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvador, BA
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed November 9, 2012

A 4-star pattern in a great, great location: Union Square, the heart of shopping options in the city, near everywhere (for instance, $12 by taxi to the pier 33 to get the boat to Alcatraz). You can find e-v-e-r-y-t-h-i-n-g nearby, including cable car line. A lot of places to have good and cheap breakfast nearby (I suggest Starbucks. Located in the lobby of the Hilton Hotel, plenty of seats, fancy place, one block ahead). Front desk, bellman, concierge: always ready at any call to comply with a request. Continuous hospitality. Room: large, comfortable, clean; coffeemaker with complimentary coffee, complimentary morning paper and chocolate at night everyday. Bathroom: ok. Concierge service: you can buy tickets to everything with Chris, a very sympathetic guy, including Alcatraz tour. Valet parking: strategic location inside the building, next to the lobby, although I do not recommend using a car in San Francisco (not necessary, the public transport is fine and parking is not easy). Room service: fine. Restaurant: a little bit expensive (pastas for about $20- $25; the portion was very small for a man, very tasty, although). I recommend the soup. I strongly recommend The Club Donatello if you travel with small kids.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kobda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk Grove, Ca.
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

This place is a gem. Warm and cozy rooms and modern contemporary. Noteworthy: there is a tv in the bathroom mirror. Very hi tech and cool. The room also has a fridge and microwave along with glassware. The top floor has a lounge with a wine happy hour on Fridays.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WinoElkGrove_Ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby, United Kingdom
Level Contributor
178 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed November 4, 2012

We stayed three nights. Room was large and comfortable.

Air condition did not seem effective and room was noisy. you could here road traffic all night along.

WI-fi was extremely slow.

hot tub and live music was good.

Car parking good

Location brilliant.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank goodvegifood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Donatello

Property: The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Family Hotel in San Francisco
#29 Green Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

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