First the good points -
The location of this hotel is great! One block off Fisherman's Wharf with a small mall of shops right across the street if you need something quick. There are individuals fire pits with seating areas outside which are cool. You can sit, have a smoke and/or a drink and people watch. It's very inviting. Problem is there are many homeless people in SF and this is a nice warm area to sit awhile and take snooze. The management needs to better patrol this area so that doesn't happen. The room size was fine and the bed was quite comfortable. They have an outdoor heated pool, hot tub and an indoor fitness room.
Now the bad points -
The room key cards suck! I traveled with my husband and 2 girlfriends. I went thru 6 keycards and my girlfriend went thru 7 for their room. I would get back to the hotel try to get in my room to find out the card didn't work. Go back down to the lobby, get a new card programmed, try to get on the elevator to find out the new card didn't work! It got pretty frustrating. There isn't really a restaurant in this hotel. There is a Starbucks and you can get a sandwich, salad and/or soup. There is only a breakfast buffet, to the tune of $24.99. I can't eat that much food. It has the smallest bathroom and most narrow tub I think I've ever seen. The people working at the Starbucks counter had NO personality and were border line rude. The front desk staff wasn't much better.
Again, the location may be fantastic but I won't be staying there again.
Finally, I know most hotels in large cities do this, but it ticks me off to pay $169.00 for a room and then have to pay an additional $46.00 per day for valet parking.
- Official Description (provided by the hotel):
- Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more less
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- Also Known As:
- Sheraton San Francisco
- San Francisco Sheraton
- Sheraton Fishermans Wharf